We had such a wonderful time staying in this cabin. We brought our family, we have 4 daughters and a soon to be son in law. We all stayed here comfortably. It was very clean, and the people were very helpful and kind. We are simple people and this cabin was absolutely perfect for us. We plan on coming back and would definitely love to book with this company or this cabin again.
Thank you for a great get away with our family!!
The cabin is cute. However, it had not been really cleaned in forever. The window treatments have dust accumulated on them and the dust on the log walls was disgusting. We also thought the toilet in the upstairs bath might tip over it was so wobbly. Choose another cabin!
It was dirty, the hot tub was leaking onto the bottom deck and didn't work properly, the ceiling fan in one bedroom was broken, there were only five plates, there was no cutting board and a rocking chair on the upper deck was broken. There were so many things wrong, it's hard to list our remember them all. Notified the management company, Eden Crest of the issues the first day. A maintenance guy shows up two days later, only to tell us "rather than inconvenience you guys" they would just wait until we check out to fix anything. So I ask, what is more of an inconvenience, having to sleep on the couch because the bedroom is too stuffy,or having a maintenance guy in the cabin for an hour? The cabin "sleeps 8" but there are only five plates, four bread plates, five salad bowls, four glasses, and no cutting board. The aerification plants were covered in dust, as were the lights and ceiling fans. There was some kind of unrecognized filth under the toilet seats, and the bathtub downstairs is so slippery, that I'm amazed the owners haven't been sued because no one has fallen and been seriously injured. And last, but not least, one of the bedroom's closer was unusable, because it is the"owner's closet".
Overall, I feel like we were shafted. We paid$1400 for the week, to not be able to use the hot tub and sleep on the couch. Thanks, Eden Crest. Thanks.
The cabin was great for our large group. Very nice, spacious and clean. Location was idea and very close to Dollywood. We enjoyed our experience. Kids loved the hot tub, pool and game room.