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All reviewsgreat locationcountry music hall of famejohnny cash museumwithin walking distancenashville downtownfree breakfastlive musicbroadway streetbridgestone arenatwo blocksmusic city centerconstruction noisenissan stadiumparking garagesitting areawould definitely stay here againgreat place to stay
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Reviewed 5 April 2018 via mobile

In Nashville for a business trip, and was put up here. It is perfectly located in downtown Nashville, walking distance from Music City Center and with lots of restaurants all around. The hotel is very comfortable and beautifully decorated. Free, excellent breakfast and strong wifi. It might cost a little bit more, but it's well worth it.

Stayed: April 2018, travelled on business
Thank moorejjbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria W, General Manager at Hyatt Place Nashville Downtown, responded to this reviewResponded 14 April 2018

Dear Moorejjbb,

We all hope you had an opportunity to enjoy the city while on your business trip! Thank you so much for taking the time to post a review of our hotel. I'm so thrilled to read that you enjoyed our hotel.

Regards,

Victoria Wicks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

I'll start by saying that the location worked really well for us. It's a few blocks from Broadway so it wasn't noisy or crazy on the sidewalk out front, there are a few decent restaurants within a block or two, and it's was very convenient to walk to the Bridgestone Arena. BUT when we arrived at about 4 pm on a Sunday our room wasn't ready and neither were the rooms of many other people. We waited about an hour and were offered free drinks while we waited. It wasn't a big deal but it seems that they must be understaffed as far as the cleaning staff goes. Our room was not fully cleaned one time while we were there. Generally, the cleaning staff knocked on our door after we'd been out all day and were back relaxing before heading out to dinner so we asked them to just take the garbage and exchange our towels. The hotel furnishings seem fairly new and the beds were comfortable. The workout room was pretty small and overlooked the pool area. In summary, it was a fairly pricey hotel (at least for the dates we stayed) and it was nothing special. The location is the best thing it has going and I noticed that they may soon have a competing hotel around the corner. One thing that I found strange about the location is that there weren't any Walgreens/CVS locations nearby to buy water and snacks. We usually make stop to buy bottled water and snacks for our room but didn't see anywhere nearby to buy snack items. If you travel with kids, bring your own snacks, etc.

Stayed: March 2018
1  Thank Love2Travel53705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria W, General Manager at Hyatt Place Nashville Downtown, responded to this reviewResponded 14 April 2018

Dear Love2Travel53705,

I want to thank you for taking the time to share your experience at our hotel. I so apologize that we did not have your room ready as you arrived. Everyone does like to spend every minute they can in Nashville! I'm delighted our team took care of you during your wait. I agree that the hotel is in a perfect location to all that you would want to do in downtown Nashville.

Thank you again for taking the time to post your comments. We will take all of your feedback and work to make the next stay a solid 5.

Regards,

Victoria Wicks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Great experience, Hyatt hits a home run with this location. Easy access, quick check-in/check-out, clean room, great breakfast. Internal traffic in AM is going to be busy on elevator - hint Use the stairs it will be quicker.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank hennessyfamily42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria W, General Manager at Hyatt Place Nashville Downtown, responded to this reviewResponded 3 April 2018

Hennessyfamily42,

I'm delighted to read that you enjoyed your stay with us! Our mission is to be clean and friendly! The Hyatt Place Nashville downtown is the perfect location when visiting Nashville. Thank you for the hint regarding the stairs.... when 600 people are leaving the hotel, it can certainly be busy. Thank you so much for taking the time to share your experience at our hotel!

Regards,

Victoria Wicks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

I really like staying here...its only a couple blocks from everything downtown and the staff is wonderful. It pays to valet park because the parking garage is entirely too small! They have a wonderful breakfast but the evening bartenders were not very available at any time.

  • Stayed: February 2018, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank mmiddltn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria W, General Manager at Hyatt Place Nashville Downtown, responded to this reviewResponded 3 April 2018

Dear Mmiddltn,

I'm so glad you enjoyed your time in Nashville and at our hotel. I agree with you - for just a few dollars more - why not let valet park your car in a downtown garage! However, I do want to apologize for the fact that our evening bartenders were not attentive. I will certainly use your comments to provide a coaching moment. It's good to know that our breakfast team made a positive impact on you! Thank you so very much for taking the time to share your comments regarding our hotel! I really appreciate all of the feedback.

Regards,

Victoria Wicks
General Manager

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Reviewed 30 March 2018

Nice, clean hotel. Very friendly staff. GREAT location! Have to pay for parking, but it is reasonably priced. We stay here every time we come to Nashville and have never been disappointed. It feels like home.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank howardag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria W, General Manager at Hyatt Place Nashville Downtown, responded to this reviewResponded 3 April 2018

Dear Howardag,

Wow! Thank you!! It's so awesome to read that we have never disappointed you! We work hard to make our guests feel like the have a home in Nashville at the Hyatt Place Nashville Downtown. Thank you for taking the time to share a review of our hotel.

Sincerely,

Victoria Wicks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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