Great place, everything was excellant with a minor speed bump. House keeping was to come in the middle of week and it was sat up when we arrived. Confirmed again on Wed. and they said they would be in in two hours. We left and came back still no one. Checked with them and the left didn't know what the right was doing. People at office were so sorry . The lady came and we told her what she was to do. There was no comuncation between them and her. Mr. Pettit paid extra for this service and they did not comuncate with house keeping at all. I don't blame the girl who came at all, she did a great job once she figured out what she was to do. She had to check with her boss so she wouldn't be in trouble for doing the wrong thing. For all the confusion Mr. Pettit should recieve a refund. Other than that the resort is very nice. The condo was very clean, with cozy bed linens and good location. Catty corned to Opry Mills and Grand Ole Opry. Easy drive downtown. Located close to many places to eat.
|How helpful were the directions to the property?||How easy was key pickup/access to the property?|
|Overall condition of the property||Bedding & mattresses|
|Kitchen & utensils||Bathroom cleanliness|
|Other facilities & amenities||Service|
|Friends getaway||People with disabilities|
|Older travelers||Families with young children|