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“Amazing place”
Review of Nicky's Coal Fired

Nicky's Coal Fired
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Ranked #554 of 2,200 Restaurants in Nashville
Restaurant details
Reviewed 6 April 2018 via mobile

Delicious food and great drinks! The four of us split two pizzas and an appetizer and left feeling full. Everything was delicious and the servers were very helpful.

Thank Kelly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 35 reviews

Reviewed 20 March 2018 via mobile

We went by Friday night around 7:30 PM and only waited 10 minutes to get seated. The staff was very helpful and friendly. It was our first visit and they went through all the options for food and drink.

Servers made an effort to check on us. We had the date pizza and it was delicious. Crust had a nice flavor but did not over power the toppings.

I recommend this place and will go back.

Thank gary19522017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2018

This was one of the worst experiences we've had at a restaurant. Here are the reasons for the 'terrible' rating:
1. We arrive and can't find the front door...it's amid the maze of walkways that look like a side patio, not an entry way.
2. We enter to an empty host/hostess stand, and are ignored by several wait staff. After several minutes someone addresses us.
3. We are seated and greeted by a waitress who calls us 'darling', and 'honey'....these are terms reserved for my husband to call me. If you want to call me something, ask me my name after introducing yourself.
4. We ask our waitress if the owner of this restaurant owns others, and she says she doesn't know; she just started working there (does she have the ability to ask anyone else, and let us know once she got the answer? apparently not.)
5. We order a couple appetizers and a couple pizzas. The appetizers arrive in a timely manner.
6. After an hour, one of the pizzas arrives, burnt to a crisp, literally black, delivered by who I think is the manager. He ACTUALLY delivered it and ran, in my opinion knowing it was not fit to be eaten by a junkyard dog, let alone paying customers. We were so flabbergasted, we couldn't say anything right away. We just stared at the pizza with our mouths agape, then at each other, saying 'is he serious?'
7. We called him back to the table (our waitress was busy ignoring us and in conversation with other guests for more than 15 minutes), and told him we would like another pizza cooked appropriately, and to expedite it please.
8. He said it would be ready in about 5 minutes. I asked why then did it take an hour for it to arrive in the first place? His answer: we're understaffed and it got lost in the shuffle (meanwhile, our other pizza hadn't arrived yet). This is the lamest excuse in the world. If you are understaffed, limit the tables you seat, and let your customers know it could be an hour before you get your food. Give us a choice to stay or go. We asked him to box the pizza when it was done, that we wouldn't be eating it here.
8. He delivered the remade pizza with apology after apology and offers to 'get us anything else'. We declined. He should have comp'ed our meal without question and comp'ed a return visit to give it another chance.

After this experience, we fully expect Nicky's to be one of the many restaurants closing amidst the fierce competition in Nashville. The recipe for success is easy, but hard to deliver: good food, good service, good atmosphere, and, when things don't go right, take care of the customer without asking.

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Thank Josdaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018

We loved the unique pizzas and pastas. Nicky's Coal Fired is not a place for the Maggianos or Buca di Beppo chain restaurant fans. This is a place for foodies who like fresh, locally sourced ingredients and a creative menu. The focaccia bread made with the house sourdough starter and honey butter was a perfect first taste. We then ordered the mortadella, red onion, spicy honey and mozzarella pizza for the table as an appetizer - delicious! Our kids shared a red sauce pizza and one from the white pizza menu. Both were good. My husband and I enjoyed our pasta dishes. Wish we had saved more room for gelato. We ordered one to share but every flavor sounded amazing. Our server was friendly and efficient. Great meal. We look forward to coming back!

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Thank NashvilleFlip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018

As others have stated, the pizza is very good although I can't tell you Coal FIred adds much more than a marketing gimick. Doesn't seem to add flavor of its own. Agree with other posts they are on the top end of price scale for drinks and add-ons. It is usually busy, but we had decent service.

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Thank dfeew99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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