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1,047
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Reviewed 4 April 2018

I contacted the manager prior to my stay to arrange a surprise evening for my fiance on our engagement night. They were very responsive and met every request I had without difficulty. Ruben figured out a way to make our night perfect, from early check-in and bag delivery to decorating our room without my knowledge! My fiance loved the room and it definitely made our engagement more memorable. I could not recommend Thompson Hotels more!

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Marc R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kadian S, Manager at Thompson Nashville, responded to this reviewResponded 1 May 2018

Marc R - Congratulations on an amazing engagement - thank you for choosing to make some amazing memories at our hotel. We appreciated having you as our guest! We will be sure to share your lovely reviews of Ruben with the team and celebrate all that he did in making it all memorable. Thanks again and see you soon!

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Reviewed 3 April 2018

The bed was very uncomfortable. Everything else was great -- beautiful rooms, amazing rooftop bar, and great food! We loved the location -- close to lots of good food, bikes, and easy access to downtown.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
1  Thank kelseysherrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kadian S, Manager at Thompson Nashville, responded to this reviewResponded 6 April 2018

kelseysherrod - thanks for the review and also for being our guest. So sorry you thought the beds were uncomfortable but glad to read that you found the location to be ideal. We hope you give us the opportunity to wow you in the future. Thanks again!

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Reviewed 2 April 2018

Beautiful hotel and vive. The rooms are beautifully decorated mid-century modern and very spacious. No coffee Keurig or makers in the rooms which was odd but the fridge was stocked with plenty of cocktail options. Lots of outdoor construction happening which could be loud in the mornings.

  • Stayed: March 2018, travelled with friends
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Review collected in partnership with this hotel
Thank angelacI4434TR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kadian S, Manager at Thompson Nashville, responded to this reviewResponded 3 April 2018

angelacI4434TR - Glad you enjoyed the hotel as well as the stocked mini bar. We do have kuerigs available upon request and look forward to welcoming you back. Thanks again!

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Reviewed 2 April 2018

Beautiful property. Nice amenities. Great location. Excellent coffee shop, dining and rooftop lounge. We wanted to love this place but had a series of service issues that hopefully will be worked out by the hotel.

  • Stayed: March 2018, travelled with friends
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Review collected in partnership with this hotel
Thank Melinda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kadian S, Manager at Thompson Nashville, responded to this reviewResponded 3 April 2018

Melinda K - Thanks for the feedback and the visit. We will continue to work on these shortfalls as we strive for the very best. Glad you enjoyed the amenities and the location. Thanks again for the vist!

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Reviewed 2 April 2018

We have been a repeat customer and it is simply uncomparable! Best and friendliest employees, most accommodating and hip decor that can’t be beat! Location is prime! Hotel is simply beautiful from head to toe and spotless! Zero complaints and exceeds expectations!

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank bguthman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kadian S, Manager at Thompson Nashville, responded to this reviewResponded 3 April 2018

bguthman - Thanks for the love and the awesome review. Glad we were able to exceed your expectations - come back soon.

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