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AU$360
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Reviewed 6 May 2022

We stayed in the treetops guest house cottage. On arrival there was an overpowering smell of mould which we discovered was coming from a room with damp dumped towels left in it..
the room was pleasant but beware no toilet door in here at all.. eg no privacy..
Then of course there was no doona on the bed but two sheets with the doona in between. And then to top it off there was three blood stains on the doona.. Not exactly COVID clean.. i contacted the owner no response!!
I would not recommend staying here if you are concerned about any health and safety...
we paid 400.00 AUD per night for this.

Date of stay: April 2022
    • Sleep Quality
    • Rooms
    • Service
1  Thank poppyp505
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2020

The actual cottage was lovely and facilities were nice. But this place has terrible communication and a lack of good costumer service. I had to change my booking and the person who I talked to on the phone was clueless about what was possible and assured me they would call back the next day to confirm, didnt call back so I called back and then was again told they would contact me via email that day which again didnt happen. I had to call 3 days in a row and email (which was never replied to) until they could give me a straight awnser. I was then charged a different price to what I booked. Also the booking implied breakfast included but we received a $30 voucher for breakfast for 2 people? Which barely covered half of what the breakfasts cost at the cafe. And if you also order coffee with that its even more. Location was lovely and the place was fairly clean but they lacked customer service which really sucks because the place has good potenial and you oay a decent amount to stay.

Date of stay: November 2020
Trip type: Travelled as a couple
Thank 478mahaliaj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2020 via mobile

We stayed in the original cottage, must have had recent upgrade compared to a few older reviews as it was beautiful. So spacious and we had everything we needed to make our stay perfect. Only downfall was breakfast is at ranges cafe/restaurant where we were given a voucher of $45 for the 3 of us. It’s misleading to say breakfast included as you don’t get much for $15 each so of coarse you go for the better breakfasts on order instead of having 1 piece if toast and a coffee. After 1 hour of waiting for our breakfast we did indulge in what was in the menu and was delicious and paid our extra cash. The cafe was so loud we couldn’t hear each other speak, don’t know whether it was a bit echoey but we all couldn’t wait to get out of there.

Date of stay: January 2020
Trip type: Travelled with friends
Thank natalieh763
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 December 2019 via mobile

Was just fab.. thank you.. .. was a lovely stay great position located in olinda close to everything... great breakfast voucher and discount for lunch. Huge spa. Will recommend to everyone. Cheers bunches..

Date of stay: December 2019
Trip type: Travelled as a couple
Thank Libby P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CredoCottagesOlinda, Owner at Lochiel Luxury Accommodation, responded to this reviewResponded 11 December 2019

Hi Libby,

Thank you for your valued review .
We are thrilled you enjoyed your stay at Lochiel and enjoyed the breakfast at Ranges Cafe-Bar Olinda.
We would love to have you or your friends for a future stay at Lochiel.
Regards Alan .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2019

Amazing secluded location only a few minutes walk from the centre of Olinda.
Stayed for 2 nights in the one of the 3 guesthouses, nestled amongst the trees. Spread over 3 levels, it was well appointed with a contemporary fitout. Also enjoyed the fire on the cold nights, though was also centrally heated. Service was quick, helpful and responsive. Would definitely stay here again.

Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
Thank Philip101E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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