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goony51
Melbourne, Australia

Well located

5.0 of 5 bubblesReviewed 26 Sept 2017via mobile
Right at the doorstep of the main beginners lift and the meeting spot for lessons. Has supermarket, equipment hire shop and couple of restaurants within the complex.

Rooms come with kitchen, fridge, and cable tv so good for families. Rooms are reasonable size.

Obviously you pay for this convenience but will likely be a return customer
Date of stay: September 2017
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HothamHolidays, Guest Relations Manager at White Crystal Apartments, responded to this review
Responded 3 Jan 2018
Hello goony51,
Thank you for your feedback. We are thrilled you enjoyed your stay at Mount Hotham. Your feedback assists us in ensuring we maintain our high standard of customer service for all our guests.
We look forward to seeing you again.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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        Reviews (22)
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        4 - 9 of 22 reviews
        Reviewed 23 September 2017

        Really nice apartment in the heart of Hotham. Stayed here 5 years ago and returned. Was one of the few apartments available to book early which is really important if you're travelling a distance and need to lock something in. Facilities and amenities were perfect.

        Date of stay: July 2017
        1  Thank Gaylene C
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        HothamHolidays, Guest Relations Manager at White Crystal Apartments, responded to this reviewResponded 4 January 2018

        Welcome back Gaylene C,
        We pride ourselves in offering a home away from home in all of our properties.
        Our customers feedback helps us to ensure we are maintaining a high standard of customer service and can work on improvements where needed.
        We look forward to having you stay again in the near future.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 1 September 2017

        We loved White Crystal Apartments. Dennis was able to check us in early so we were skiing the day we arrived.
        Apartment 107 was spacious and clean. The kitchen was well enough equipped for most cooking ( next time I will bring foil/baking paper and paper towel).
        Easy access to skiing and the supermarket, bars and ski school in the same building.
        Some cable TV channels and free wifi make it easy to entertain yourself on bad weather days.
        Would stay again!

        Room tip: Odd numbers have a magnificent view across the valley.. watch the sun rise !
        Date of stay: August 2017
        • Trip type: Travelled as a couple
          • Rooms
          • Cleanliness
          • Service
        1  Thank Anthea M
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        HothamHolidays, Guest Relations Manager at White Crystal Apartments, responded to this reviewResponded 18 September 2017

        Thank you for your feedback Anthea.
        We are thrilled you enjoyed your stay at Mount Hotham. Your feedback assists us in ensuring we maintain our high standard of customer service for all our guests.
        We look forward to seeing you again.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 29 October 2016 via mobile

        We've stayed in White Crystal two years in a row and loved it. Love the convenience of this accomodation. Everything is downstairs from our apartment, the grocer, restaurants, ski hire, shops, guest service, adult ski and board classes. Best thing is if I'm in need of milk or bread, I don't even need to rug up to go downstairs to purchase it.

        We've always stayed during low peak season because it's too costly during high peak season.

        Advice: best organise a porter to help you with luggage because they is no lift to level two.

        Date of stay: September 2016
        Trip type: Travelled with family
        Thank plkhoo
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed 24 September 2016 via mobile

        Great apartment , we stayed with 4 teenagers . Plenty of room. Even a second area with three bean bags and tv for any kids needing there own space to chill out. Three toilets . Two bathrooms . Excellent view. Needs more hot water as we did run out when filling the spa.
        Lots of stairs to get there, so you have to be quite fit.

        Date of stay: September 2016
        Trip type: Travelled with family
        Thank kaysiea2016
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        HothamHolidays, Property Operations Administrator at White Crystal Apartments, responded to this reviewResponded 4 October 2016

        Thank you for your feedback, Our customers feedback helps us to ensure we are maintaining a high standard of customer service and can work on improvements where needed.
        We have received feedback previously regarding the hot water when filling up the spa's in these apartments, we are looking into solutions for this issue.
        When looking at booking another stay at Mount Hotham we do also have our Absollut Apartments which have an elevator to all levels of the building.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 15 September 2016

        We stayed over the first weekend of September and had a great time. As part of the Hotham Central complex, you don't have to go outside for ski and equipment rental, supermarket and clothing shopping, café, etc. Fantastic.
        Apartment 110 was cosy with the dining table removed to provide big, comfy modular lounge seating. Great for flopping in after a day on the piste (or even a night on it). Drying cupboard was a necessity and worked well. No dishwasher in this apartment (back to using an old skillset!) having been replaced with a washing machine in the kitchen. French windows to the large balcony with BBQ probably could have been more friendly on windy days if they had a door handle attached in addition to the top and bottom sliding bolts. It was almost impossible to close behind you when going outside when it was blowing and the existing setup would be difficult for the height challenged.
        Staff were friendly and very helpful. WCA would be our first choice on any return to Hotham!

        Date of stay: September 2016
        • Trip type: Travelled with family
          • Value
          • Cleanliness
          • Service
        Thank Eric M
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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