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“Wonderful customer service!”
4 of 5 bubbles Review of Tower Motel

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Tower Motel
Ranked #2 of 2 Hotels in Marysville
Certificate of Excellence
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful customer service!”
4 of 5 bubbles Reviewed 2 March 2012

Booked a weekend away for my parent's 40th wedding anniversary. The motel's manager was fantastic. He organised dinner on both nights for my parents at local eateries and made the experience absolutely wonderful. Hospitality was sensational.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simone F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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263 reviews from our community

Traveller rating
    194
    45
    16
    4
    4
See reviews for
67
112
5
11
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Any
English first
Katandra West
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 16 February 2012

Stayed here when on a business trip,with a college. Dave and Leanne the owners where great there hospitality was second to none.thanks a lot I'll be staying here again. Wayne

Room Tip: Ring ahead first you might miss out!!!!!!!!
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
196 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 8 February 2012

A group of friends stayed here for a golf weekend. Dave, the owner, was sensational. Brilliant hospitality. Very helpful. Love the courtyard area for a wine and a few nibbles before dinner. Highly recommend it for a weekend stay. Thanks Dave. We will be back

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteveA22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 November 2011

I really liked this accomodation. I usually stayed at the Cumberland however this is no longer there due to the fires so decided to stay at The Tower Motel as I had seen it previously. The owners were both absolutely lovely - they are a family who have owned the motel for the past 10 years and survived the devestating fires. The motel is very well presented from the outside having been freshly painted with lovely trees and seats out the front of each room. The room itself was great - well presented and light and airy. The only negative was that the shower was not piping hot - more warmish.
My husband and I were looking for a place to go for dinner and unfortunately Marysville does not yet have anywhere to go so we had to go to the Buxton pub one night and the Black Spur Inn the other night however these two places were lovely (the Buxton pub is a true pub - no salad available on the menu!). The bakery is still serving great food - as is the cafe Fragos however these are only open during the day.
I would definitely stay at this motel again and recommend others to stay there also.
Marysville really needs visitors so everyone should go! While it is quite sad to see what it is like now compared to what it used to be, it is still definitely worth going.

Room Tip: We had room 17 which was on the top floow right at the end - would highly recommen asking for a room...
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jacsigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 18 August 2011

To our horror, our room at the Motel was absolutely infested with silverfish - in the carpets, falling off the pelmet onto the bed, the bedside tables, the vanity in the bathroom. We found three in our suitcases after removing all clothes from our suitacases prior to checking out. I'm certain we would have left with more had my wife not bought spray and sprayed around our cases, bedside tables etc after finding the first couple of silverfish late on the first night.
When we woke the next morning there were two dead on the bedside table, three next to the suitcases, half a dozen on the pelmet above the bed and four in the bathroom. My wife was washing her face in the bathroom sink in the morning, stepped away from the sink to attend to one of our children, then returned to find one floating in the water.
We brought it to the attention of the owners after checking out - couldn't bring it to their attention any earlier as we arrived back late in the evening so office was closed. The owners were non-plussed and offered us no refund or apologies.

Room Tip: Stay in Healesville instead and day trip to Marysville.
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
6 Thank Dan67_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tower Motel

Property: Tower Motel
Address: 33 Murchison St, Marysville, Victoria 3779, Australia
Region: Australia > Victoria > Marysville
Amenities:
Bar / Lounge Room Service Shuttle Bus service
Hotel Style:
Ranked #2 of 2 Hotels in Marysville
Price range (per night): $137 - $190
Hotel Class:4 star — Tower Motel 4*
Number of rooms: 14
Official Description (provided by the hotel):
A boutique experience in an idyllic location. This unique Motel offers luxurious air-conditioned rooms. King suits with free-standing deep soaking baths. Family rooms, all with spacious bathroom including double showers. At the Tower Motel you also will can enjoy a private courtyard, a roof deck with a wonderful view of sugar loaf, Marysville's township with Stevenson river flowing through and the surrounding mountains. ' T bar ' - offers a place to unwind with a glass of local wine, craft beers & ciders or that coffee you deserve. A great meeting place to enjoy family and friends in the Bar/lounge with an open fireplace and baby- grand piano. With the Yarra valley on the doorstep, Lake Mountain Alpine Resort around the corner ask about our tour services available in a Luxury 8 seater 'Mercedes Benz Viano'. The Stirling family, welcome your stay. ... more   less 
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Also Known As:
Tower Motel Marysville, Victoria

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