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“Connie”

Monroe's Burgers & Beers
Ranked #7 of 59 Restaurants in Healesville
Certificate of Excellence
Price range: USD 8 - USD 14
More restaurant details
Restaurant details
Dining options: Breakfast
Description: Monroe's Burgers & Beers is the Yarra Valley's home of gourmet burgers. We stock an extensive range of craft beer and cider sourced exclusively from local breweries. Our beef burgers are made from the finest cuts of locally sourced steak and ground fresh every morning.
Reviewed 24 September 2017 via mobile

Good food. Great friendly service. Popped by on a Sunday stroll with friends. Forgot to take photos before we started. Oppps. Looked to good.

Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Owner at Monroe's Burgers & Beers, responded to this reviewResponded 13 November 2017

Thanks for your review, we're so glad to hear that you enjoyed your visit. We'd love to see you again soon, maybe you'll be able to sneak a quick picture next time.

On behalf of the whole Monroe's team, thanks for all the support!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (134)
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46 - 50 of 134 reviews

Reviewed 23 September 2017

AMAZING food! Caters very well for allergies. Great staff and great atmosphere. Loved it! Will visit again.

    • Value
    • Service
    • Food
Thank Arial S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Owner at Monroe's Burgers & Beers, responded to this reviewResponded 13 November 2017

Thanks for such a great review. We can't wait to see you again.

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Reviewed 11 September 2017 via mobile

Wonderful burgers and friendly and polite staff. The burgers, chips and mac n cheese croquettes and beers were all so very delicious! Thank you Monroe's for a wonderful dinner.

Thank Kristy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Owner at Monroe's Burgers & Beers, responded to this reviewResponded 13 November 2017

So happy to hear you enjoyed your meal, it makes such a huge different hearing kind words such as yours. We hope to see you again soon, Thanks for all the support!

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Reviewed 10 September 2017 via mobile

Took a Sunday drive to try the burgers at Monroes and we were not disappointed.
The cafe is located in a quaint old building on one of the picturesque main roads of Healesville. The decor is rustic , comfortable and inviting but most of all the food is delicious and the service staff are very welcoming ,friendly and efficient .
A burger is only as good as its meat and Monroes make a tasty burger , the flavours are well balanced and the burger itself is not heavy or greasy . We also tried all the delicious sides , fries/onion rings/ mac n cheese croquettes , all were cooked well & well proportioned .
The menu is simple with just the right amount of variety and the prices are reasonable .
Monroes was well worth the drive up from the city .

Thank cgaydzis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Owner at Monroe's Burgers & Beers, responded to this reviewResponded 13 November 2017

Thanks for your review! It certainly seems like you know your burgers and it means a lot to us to hear your thoughts, we're certainly spoiled to have such high quality produce available at our fingertips. We really appreciate you helping to spread the word - We'd love to see you again soon!

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Reviewed 28 August 2017

Come here for the food, don't come back because of the experience. Lets get the good points out of the way first, reasonably priced, reasonable food, lots of different burger choice, allergy friendly and no need to make a reservation.
Now onto the rest....
Firstly, take a coat - it is very cold with the door constantly opening and closing... and we weren't even sitting by the door!
Next the staff - they had some very suspicious characters coming in and out constantly, drinking on the street and bringing beers in. These people were well known to the staff and ended up making out at the counter.
I would return for take out due to food and allergy but I would never dine in again.

    • Value
    • Service
    • Food
Thank Natalie3140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul S, Owner at Monroe's Burgers & Beers, responded to this reviewResponded 1 September 2017

Thank you for reaching out to us, we take the concerns raised in your review above very seriously.
Whilst we're glad to hear you enjoyed the food, and our ability to cater to various allergy request. It is incredibly disappointing to hear that the overall experience fell well below the standard you should be able to expect from us.

Regarding the issues you've raised, we are certainly working to rectify the heating situation, our building l was built in the 1890's so whilst it's not the best insualated, we are investigating additional heating and cooling options to get us through the extreme weather we get during the peaks of both winter and summer.

Given the serious nature of your other concerns, this is something we absolutely need to address with the team member involved as the standards of behaviour you have reported are absolutely not consistent with our values, or the expectations we set for our team members.

We would greatly appreciate it if you could reach out to us directly with the date and approximate time of your visit, plus any other information that will allow us to ensure our team members are given the correct training and feedback so that we can make sure every customer has the best possible experience when they visit.

Please contact us via email, phone, or a direct message on Facebook.

Thank you again for making us aware of these issues, we will certainly be addressing your concerns, and will be working to make it up to you with an amazing experience on your next visit.

info@monroesburgers.com
03-5962-2033

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