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AU$153
Fully refundable before Sat, 20 Apr
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elei73
Melbourne, Australia
Restaurant and Bar
5.0 of 5 bubblesReviewed 29 Apr 2023
We stayed around the corner from here and went for dinner at the restaurant. Exceptional service. Meals were delicious, not too expensive and large portions.
Would recommend it for a quiet, enjoyable meal and a good glass of wine.
Date of stay: April 2023Trip type: Travelled as a couple
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Reviews (222)
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All reviews onsite restaurant nice hot shower animal sanctuary games room an overnight stay definitely recommend this place excellent accommodation bbq area town centre spa bath sam hosts fridge toiletries mains venue fireplace
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12 - 17 of 222 reviews
Reviewed 28 April 2023

The room was comfortable and clean. Furnishings are a bit dated but still ideal for an overnight stay. The restaurant would survive as a stand alone business. Plenty of locally sourced produce including beverages cooked and presented well.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Joe R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Halim, Owner at Sanctuary House Resort Motel, responded to this reviewResponded 18 July 2023

We would like to thank you for your review. We are glad you enjoyed your meal with us and hope you can come back again soon.

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Reviewed 10 April 2023

We absolutely loved our stay at Sanctuary House Resort Motel. The games room was perfect for the kids, the fireplace in the reception area was so inviting and the bbq area was brilliant. We dined in the restaurant and the food was outstanding. The hosts were so warm and welcoming. Would definitely recommend this place for a relaxing break. We will definitely return.

Date of stay: April 2023
    • Value
    • Location
    • Service
Thank Harriett H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Halim, Owner at Sanctuary House Resort Motel, responded to this reviewResponded 1 May 2023

It was great getting to know you all over the course of the weekend. We were so glad that you found Sanctuary House an ideal venue for your family get together. We look forward to seeing you back again soon.

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Reviewed 4 March 2023 via mobile

The service was outstanding. Warm and very friendly and welcoming.Taken back to the days of old. How it should be. Would come back in the future in a heartbeat. Hearty meals. The skin on fries with the relish sauce were amazing complemented the oven baked garlic bread. A personal note to the owners 'Keep doing what you do it was a blissful experience' in this overly busy modern world.

Date of stay: March 2023
Trip type: Travelled with family
Thank robertsQ9639GO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Halim, General Manager at Sanctuary House Resort Motel, responded to this reviewResponded 21 March 2023

Thank you so much for your review, and your personal note which really warmed our hearts. We look forward to seeing you again if you are ever up this way.

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Reviewed 7 January 2023

From the name it has, one could be forgiven for the expectation of something greater than it actually presents itself as being. Its reviews, however, although perhaps a little higher than expected, possibly provide a more accurate picture.
Despite arriving considerably earlier than the usual check-in time, I was welcomed with warmth.
The room was quite basic and clearly made up from dividing a building that may have earlier provided accommodation for workers. It is abundantly clear that alterations have been made without any real effort to disguise them, which immediately detracts from any appeal a room may provide.
Furnishings were very simple although the inclusion of a table from which to work at was very welcome. Sadly, the surfaces also had sticky patches, suggesting that cleaning was not considered optimal. The bed, however, was of sufficient size and comfortable.
Despite a kettle being provided, no form of beverage was provided. This means that any form of refreshments a guest may desire needed to be self-supplied.
The bathroom was small but adequate although the shower requires some adjustment to suit. What was welcome was the inclusion of a singular face cloth (adequate for one person). However, two towels were provided, leaving one wondering whether a single face cloth was always the norm even when a couple were staying, or two towels was an error.
Located close to the town centre which is well worth exploring along with other sights in the area.
Excellent Wi-Fi service.

Room tip: The photos provided are of the on-site restaurant which was closed at the time staying.
Date of stay: November 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank FyingKiwi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2023 via mobile

We were a family group of seventeen who recently stayed two nights at the Sanctuary Resort motel in seven different rooms. Helen was super helpful and accommodating when we booked. The rooms are clean and comfortable. There is plenty of space for a large family group and we enjoyed cricket and soccer on the massive field at the back as well as the pool and bbq area. We also had a lovely dinner in the restaurant one night. The location is great for visiting the Healesville Sanctuary and days trips to places like Warburton. Many thanks Sam and Helen.

Date of stay: December 2022
Trip type: Travelled with family
Thank Anne H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Halim, General Manager at Sanctuary House Resort Motel, responded to this reviewResponded 9 January 2023

Thank you for your great review. It was wonderful getting to know you all during your recent stay with us, and we hope to see you all again soon.

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