We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great views but better food and wine”
Review of Royal Mail Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Royal Mail Hotel
Ranked #1 of 1 Hotels in Dunkeld
Melbourne, Australia
Level Contributor
133 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Great views but better food and wine”
Reviewed 1 April 2012

Some of the best food in Australia matched by one of the best wine cellars. We made the trip from Melbourne and it was worth it. The food in the restaurant is served as a 10 course tasting and all were superb. We had a lovely Tasmanian Riesling but most chose the matched wines to courses which cost $115. The sommelier takes a lot of time to explain each of the wines to those that choose that option.
The service is exemplary and the breakfast was a similar standard.
There is a variety of accomodation to choose from but if you want a magnificent view it is much more expensive. Overall I think the accomodation is overpriced if looked at on it's own but combined with the whole experience of the stay its bearable.
You must go on some of the local walks that the hotel helps maintain and you will see great views and wildlife.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank highst25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

465 reviews from our community

Traveller rating
    191
    132
    81
    43
    18
See reviews for
51
282
11
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 March 2012

Travelled 3 1/2 hours from Melbourne with the highest expectations. Left financially ruined and underwhelmed by the food. The back drop of the Grampians is stunning as is the vegetable garden. Put simply, the food looked pretty but tasted DULL. I would have preferred less test tube and twizzer, more heart and soul.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 1066g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott H, General Manager at Royal Mail Hotel, responded to this review, 6 April 2012
Dear 1006g

Thank you very much for taking the time to post a review and your positive comments on the Grampians backdrop and the vegetable garden.

Thanks also for your comments in regards to the food presentation and please accept my apologies that we were not able to meet your expectations in regards to flavours.

The Royal Mail Hotel has accomodation options ranging from $180 to $1,835 per night and 3 dining venues from a Public Bar offering fish and chips and wagyu corned beef for under $25. A Bistro offering mains between $36 and $42 and the 3 Hatted Restaurant offering 10 courses for $170 per person. With these options we pride oursleves on being able to offer options to meet and exceed expectations of a broad spectrum of tastes and budgets.

Your comments are not consistent with other reviews and reviews of our Hotel in general but I respect that all guests have different taste buds.

I hope we may have the opportunity to exceed expectations on a future ocassion.

Kind regards

Scott Horn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
440 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 27 March 2012

I stayed here with a mate on the way round the state on a motorbike and wine tour. Two nights and we ate at the Restaurant one night and the Brasserie the next. What an unexpected joy for both accommodation and food. Have recommended it to anyone we speak to.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anecessaryevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ararat
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 March 2012

Stopped at the Royal Mail for lunch and ate from the bar menu..Whole rainbow trout was perfect and a mixed grill with wagyu beef just fantastic value and service and presentation you'd expect in the best 5 star restaurants.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank LG1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart Tasmania
Level Contributor
101 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 11 March 2012

On our way from Ararat to Robe. We were desultorily looking for accommodation on the way and chanced across a mention of ‘glorious pub food: wagyu corned beef with mash’. This sounded like us so we phoned the Royal Mail Hotel to book a room. We were a bit startled to find that rooms started at $260 a night but booked anyway only to be told that pub food wouldn’t be available on the night in question but we could eat in the bistro.
Hey ho, off we went.
The room was very pleasant but for the price we had a few criticisms. Sliding door to balcony very heavy and hard to open. Wooden venetian blinds didn’t work very well and were a trip risk with lots of cords and bobbles all over the floor. The shower created a flood all over the bathroom floor and the shower bay itself is very slippery. There were sticky patches on the desk area which were easily wiped off but made us hesitant about the cleaning standards generally. The balcony had chairs but no table so balancing drinks was a bit challenging.
However, the rooms were well designed for privacy and for enjoying the glorious views of the Grampians. The bed was very comfortable. Continental breakfast in the dining room was generous but, for the price, a cooked breakfast should be included. Dinner in the bistro was very impressive but the service was a bit snooty. A woman of Asian background was the only staff member who was genuinely friendly and pleasant.
Would we stay again? Probably not but taste buds still hankering for the wagyu corned beef.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kateshir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott H, General Manager at Royal Mail Hotel, responded to this review, 3 May 2012
Dear kateshir

Thank you very much for choosing to stay with us and for taking the time to post a review.

Please accept my sincerest apologies in regards to the houskeeping and this will be adressed with the department manager.

Our room prices start at $180/night and we are making continual improvements in this area having just completed a $700,000 refurbishment project on 10 rooms.

I trust you will be able to enjoy the wagyu conrned beef on your next visit and this is one of my favourites too. The public bar is closed Mondays and Tuesdays for meals but operating for drinks. I was delighted to read your bistro meal was impressive and will pass your comments about the service you received to the staff memeber you mentioned as well as the other comments to the bistro supervisor.

We will look forward to welcoming you back.

Kind regards

Scott Horn
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Dunkeld
27.7 km away
Comfort Inn Grange Burn
Comfort Inn Grange Burn
#5 of 8 in Hamilton
3.5 of 5 bubbles 53 reviews
29.9 km away
Comfort Inn Botanical
Comfort Inn Botanical
#7 of 8 in Hamilton
3.5 of 5 bubbles 50 reviews
0.7 km away
Southern Grampians Cottages
Show Prices
Show Prices
Show Prices
0.5 km away
Grampians View Bed and Breakfast
5.5 km away
Aquila Mount Abrupt Eco Lodges
29.6 km away
Hamilton Townhouse Motel
Hamilton Townhouse Motel
#1 of 8 in Hamilton
4.5 of 5 bubbles 98 reviews
Show Prices
Show Prices
Show Prices

Been to Royal Mail Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Mail Hotel

Property: Royal Mail Hotel
Address: 98 Parker St, Dunkeld, Victoria 3294, Australia
Region: Australia > Victoria > Grampians > Dunkeld
Amenities:
Bar / Lounge Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Dunkeld
Price range (per night): $192 - $355
Hotel Class:3.5 star — Royal Mail Hotel 3.5*
Number of rooms: 41
Official Description (provided by the hotel):
The Royal Mail Hotel is a unique destination set among native gardens and fruit orchards with stunning views of the Southern Grampians Ranges. Award-winning food and wine, accommodation, conferencing and wedding facilities and the nearby historic Mt Sturgeon Estate are all available for guests to explore and enjoy. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia APAC, Hotels.com, Hooroo Pty Ltd, Wotif.com, TripOnline SA, Odigeo, Ctrip TA, Agoda, lastminute.com.au and Evoline ltd so you can book your Royal Mail Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Mail Dunkeld
Royal Mail Hotel Dunkeld, Grampians

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing