It was our first time as whole family to experience this train ride. The tour was great, but the conductors are so rude to us. We can’t fit in one of the carriages so we kindly asked then if we can transfer to another carriage. Then the conductor said no. So we tried to squeeze in. After 10 minutes, new customers came and the conductors let them in another carriage. We asked if we can transfer because we have a senior citizen with us. But they were so rude and told us to stay and gave a bad stare.
What kind of customer service is this?! The worst experience ever.