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trippas123
Sydney, Australia

Clean and Comfortable

4.0 of 5 bubblesReviewed 15 May 2021
We stayed at Beechworth Motor Inn this week and couldn't fault it. The rooms are spotlessly clean, warm and comfortable. The location is easy to find and convenient.
Beechworth is a very nice town with lots of interesting history and an excellent bakery.
Date of stay: May 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert Ransom, Marketing at Beechworth Motor Inn, responded to this review
Responded 16 May 2021
Hello Toddtrippos

Thank you for your rating and comments on our motel, this is greatly appreciated.
We were pleased to hear you loved our accommodation and we`ll look forward to seeing you again on your return visit to our beautiful historic township of Beechworth.

If I can be of assistance in the future, please don't hesitate to contact us directly or go to our new website for the best prices.

Thank you again for your feedback. We appreciate your loyalty to our motel.

Robert & Jenelle Ransom
Beechworth Motor Inn
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (250)
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    17 - 22 of 250 reviews
    Reviewed 11 May 2021 via mobile

    Great in room amenities, very comfortable bed. Good quality linen, pillows and towels. The Beechworth Motor Inn has outdoor tables and chairs as well as Bbq available for guests. A bonus for us was the undercover car park outside our door.

    Date of stay: May 2021
    Trip type: Travelled with friends
    Thank Peggyonhols
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Robert Ransom, Marketing at Beechworth Motor Inn, responded to this reviewResponded 13 May 2021

    Hello Peggyonhols

    Your business is very important to us and we value your feedback.
    We were pleased to hear that you enjoyed your stay with us and we thank you for your rating, this is greatly appreciated.
    Our undercover parking has been a big bonus recently with the storms we`ve had protecting vehicles from the torrential rain and hail. We recently had a full house of Mercedes parked at the motel and they were also very grateful.
    Thank you again for your feedback and we`ll look forward to seeing you again on your next visit to Beechworth.

    If I can be of assistance in the future, please don't hesitate to contact us directly for the best price to suit your needs.


    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 9 May 2021

    Very clean rooms and comfortable beds. Good location and COVID-19 Contactless Check-In procedures. One of the very few who do this. Robert was very helpful in recommending place to eat and visit, thank you. Also a lovey BBQ area. Would stay here again.

    Date of stay: May 2021
    Thank kingalpony
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Robert Ransom, Marketing at Beechworth Motor Inn, responded to this reviewResponded 11 May 2021

    Hello Kingalpony

    Thank you for taking the time in writing a review on our motel and for letting us know that you enjoyed your time while staying at the Beechworth Motor Inn. Our contact-less check-in system and QR codes are being applauded by our guests as this give all guest that piece of mind of safety during their stay. We are also very happy to advice our guests about great venues to dine during their stay, wineries, restaurants and most of all what local towns to visit during their stay.
    Thank you again for choosing the Beechworth Motor Inn while staying in Victoria`s greatest historic township and we`ll look forward to seeing you again in the near future.

    Robert & Jenelle Ransom
    Beechworth Motor Inn

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 April 2021 via mobile

    Our room was bright, fresh, and clean, breakfast was also timely and very good. These rooms have kept up to date and well maintained. It is located about 1km out of town. A great place to stay if you visiting Beechworth.

    Date of stay: April 2021
    Trip type: Travelled as a couple
    1  Thank Nolsie1
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Robert Ransom, Marketing at Beechworth Motor Inn, responded to this reviewResponded 14 April 2021

    Hello Nolsie1

    Thank you for taking the time to write your rating and review on our motel. We were thrilled to hear that you enjoyed your stay with us and we would like to thank you for choosing the Beechworth Motor Inn as your preferred accommodation while visiting our beautiful historic township. Thank you also for noticing that our motel is well maintained and offers high standards, especially our breakfasts that we serve to our guests, this means a lot as we specialise in showcasing the quality we offer.
    We look forward to seeing you again in the near future.

    Robert & Jenelle Ransom
    Beechworth Motor Inn

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 1 April 2021 via mobile

    We are just enjoying a lovely stay at Beechworth Motor Inn, facilities are very nice, well kept etc. However, we booked all our hotels through a booking agent and even though my credit card details were updated on the booking website, I had a very unpleasant exchange with the manager of the hotel in regard to our credit card and his issues with this booking agent. My husband then try to explain in person but he was also very unpleasant to him also. Because of this, our stay at the hotel has been spoiled, I do not like confrontation with anyone but as a guest in his hotel, it was even more distasteful. If he wants guests to come back after Covid, he needs to change his attitude to booking sites and guests. All other staff we met however were friendly and helpful.

    Date of stay: April 2021
    Trip type: Travelled with friends
    2  Thank JenandMikeSydney
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Robert Ransom, Marketing at Beechworth Motor Inn, responded to this reviewResponded 3 April 2021

    Hello Jen and Mike

    Thank you for your feedback and we were very pleased to hear that you enjoyed our facilities and our high standards we offer our guests while visiting our beautiful historic township of Beechworth.

    In relation to your feedback, we were presented with an issue with you supplying an invalid credit card. Your booking agent being Booking.com, were alerted of our issue and they attempted to contact you through their channels. We also contacted you through our text and email portal to no avail, so you can imagine the frustration with 2 rooms with no guarantee of arrival when demand for April and Easter reservations were high after a year we were propelled into last year. When your husband came into reception that evening, clearly bothered, my manager after only trying to explain how third party sites operate, we felt that we were clearly not getting the information over to him or simply he was not listening.

    A lesson learnt again when dealing with third party sites and clearly another reason why you should be "Booking Directly" with the accommodation provider instead of an OTA. By following this method you can save money and most of all, keep local Australian businesses in business. If you have an issue you can contact the supplier directly and if your credit card is invalid or perhaps has an outdated expiry date, you can solve quickly by talking directly with the supplier, being the motel.

    Hopefully this has not discouraged you from visiting our town again and we look forward to seeing you in more pleasant times.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 January 2021

    The motel is a good option for a family, with a pool area, outdoor tables and chairs, and large grounds for the kids to run around. The motel was well maintained and impeccably cleaned. We'd be happy to stay again.

    Date of stay: January 2021
      • Value
      • Sleep Quality
      • Service
    1  Thank Hansie13
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Robert Ransom, Marketing at Beechworth Motor Inn, responded to this reviewResponded 24 January 2021

    Hello Hansie and thank you for taking the time to write a nice review on our motel. During this difficult time, we were thrilled to hear that you enjoyed your stay with us and would recommend the Beechworth Motor Inn to anyone who visits Beechworth moving forward. Our grounds are great for either families and for anyone who just wants to sit around, read a book or even sip on a local wine in peace and quiet.

    Thank you again for your review and we`ll look forward to seeing you again during the year. Stay Well.

    Robert & Jenelle Ransom
    Beechworth Motor Inn

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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