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kingalpony
Wallan, Australia

Comfortable Rooms

5.0 of 5 bubblesReviewed 9 May 2021
Very clean rooms and comfortable beds. Good location and COVID-19 Contactless Check-In procedures. One of the very few who do this. Robert was very helpful in recommending place to eat and visit, thank you. Also a lovey BBQ area. Would stay here again.
Date of stay: May 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert Ransom, Marketing at Beechworth Motor Inn, responded to this review
Responded 10 May 2021
Hello Kingalpony

Thank you for taking the time in writing a review on our motel and for letting us know that you enjoyed your time while staying at the Beechworth Motor Inn. Our contact-less check-in system and QR codes are being applauded by our guests as this give all guest that piece of mind of safety during their stay. We are also very happy to advice our guests about great venues to dine during their stay, wineries, restaurants and most of all what local towns to visit during their stay.
Thank you again for choosing the Beechworth Motor Inn while staying in Victoria`s greatest historic township and we`ll look forward to seeing you again in the near future.

Robert & Jenelle Ransom
Beechworth Motor Inn
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (250)
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    19 - 24 of 250 reviews
    Reviewed 12 April 2021 via mobile

    Our room was bright, fresh, and clean, breakfast was also timely and very good. These rooms have kept up to date and well maintained. It is located about 1km out of town. A great place to stay if you visiting Beechworth.

    Date of stay: April 2021
    Trip type: Travelled as a couple
    1  Thank Nolsie1
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Robert Ransom, Marketing at Beechworth Motor Inn, responded to this reviewResponded 14 April 2021

    Hello Nolsie1

    Thank you for taking the time to write your rating and review on our motel. We were thrilled to hear that you enjoyed your stay with us and we would like to thank you for choosing the Beechworth Motor Inn as your preferred accommodation while visiting our beautiful historic township. Thank you also for noticing that our motel is well maintained and offers high standards, especially our breakfasts that we serve to our guests, this means a lot as we specialise in showcasing the quality we offer.
    We look forward to seeing you again in the near future.

    Robert & Jenelle Ransom
    Beechworth Motor Inn

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 1 April 2021 via mobile

    We are just enjoying a lovely stay at Beechworth Motor Inn, facilities are very nice, well kept etc. However, we booked all our hotels through a booking agent and even though my credit card details were updated on the booking website, I had a very unpleasant exchange with the manager of the hotel in regard to our credit card and his issues with this booking agent. My husband then try to explain in person but he was also very unpleasant to him also. Because of this, our stay at the hotel has been spoiled, I do not like confrontation with anyone but as a guest in his hotel, it was even more distasteful. If he wants guests to come back after Covid, he needs to change his attitude to booking sites and guests. All other staff we met however were friendly and helpful.

    Date of stay: April 2021
    Trip type: Travelled with friends
    2  Thank JenandMikeSydney
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Robert Ransom, Marketing at Beechworth Motor Inn, responded to this reviewResponded 3 April 2021

    Hello Jen and Mike

    Thank you for your feedback and we were very pleased to hear that you enjoyed our facilities and our high standards we offer our guests while visiting our beautiful historic township of Beechworth.

    In relation to your feedback, we were presented with an issue with you supplying an invalid credit card. Your booking agent being Booking.com, were alerted of our issue and they attempted to contact you through their channels. We also contacted you through our text and email portal to no avail, so you can imagine the frustration with 2 rooms with no guarantee of arrival when demand for April and Easter reservations were high after a year we were propelled into last year. When your husband came into reception that evening, clearly bothered, my manager after only trying to explain how third party sites operate, we felt that we were clearly not getting the information over to him or simply he was not listening.

    A lesson learnt again when dealing with third party sites and clearly another reason why you should be "Booking Directly" with the accommodation provider instead of an OTA. By following this method you can save money and most of all, keep local Australian businesses in business. If you have an issue you can contact the supplier directly and if your credit card is invalid or perhaps has an outdated expiry date, you can solve quickly by talking directly with the supplier, being the motel.

    Hopefully this has not discouraged you from visiting our town again and we look forward to seeing you in more pleasant times.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 January 2021

    The motel is a good option for a family, with a pool area, outdoor tables and chairs, and large grounds for the kids to run around. The motel was well maintained and impeccably cleaned. We'd be happy to stay again.

    Date of stay: January 2021
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    1  Thank Hansie13
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Robert Ransom, Marketing at Beechworth Motor Inn, responded to this reviewResponded 24 January 2021

    Hello Hansie and thank you for taking the time to write a nice review on our motel. During this difficult time, we were thrilled to hear that you enjoyed your stay with us and would recommend the Beechworth Motor Inn to anyone who visits Beechworth moving forward. Our grounds are great for either families and for anyone who just wants to sit around, read a book or even sip on a local wine in peace and quiet.

    Thank you again for your review and we`ll look forward to seeing you again during the year. Stay Well.

    Robert & Jenelle Ransom
    Beechworth Motor Inn

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 November 2020 via mobile

    Sensational accomodation, rooms were immaculately clean, great pressure from the shower head, beds firm but comfortable and the property had stunning pool and garden grounds
    We’ll most definitely be booking here every time we come to Beechworth. As mountain bikers we prefer drive up motor inns
    1min drive from Main Street, 5min drive to MTB park and Woolshed Falls
    Rob very knowledgeable on places to go so pick his brain about the local hotspots.
    5-stars!

    Date of stay: November 2020
    Trip type: Travelled as a couple
    Thank eliseyjay
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Robert Ransom, Marketing at Beechworth Motor Inn, responded to this reviewResponded 24 January 2021

    Hello Elise and thank you for taking the time with an amazing review on our motel, which is great news after a year we have just had. The Beechworth Motor Inn is a bike Friendly motel and supports all good activities like our cyclists who visit our beautiful historic town. With over 20 years of knowledge and experience here in Beechworth we encourage our guests to gather as much information as possible from Rob, as you will enjoy our town even more while visiting. Thank you for acknowledging our facilities we have here, especially our cleanliness which is very important to us and our guests. We`ll look forward to seeing you again in the new year, Stay well and stay safe.

    Robert & Jenelle Ransom
    Beechworth Motor Inn

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 July 2020 via mobile

    We arrived on a cold and foggy evening but when we got to the motel we were met with a lovely clean and inviting room that had the lights and heater on ready for our arrival, and a very comfy bed.
    We had contactless check in due to COVID but were met by Robert the next morning as we were packing our car to thank us for staying with them. Very friendly service. We will definitely stay here again.

    Date of stay: July 2020
    Trip type: Travelled with family
    Thank Kirstie71
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Robert Ransom, Marketing at Beechworth Motor Inn, responded to this reviewResponded 24 January 2021

    Hello Kirstie and thank you for your review and rating on our motel especially during this very difficult time we are all having to endure. With the presence of guests at the motel gave us that kick we really needed to keep going, so thank you for supporting us and giving us the energy to move forward. Winter can deliver some very interesting weather, so to make our guests feel at home, we offer the service that you received before and during your stay for your peace of mind especially with the contactless check-in. We would like to thank you for supporting regional licensed accommodation providers and we`ll look forward to seeing you again in the new year.

    Kind Regards
    Robert & Jenelle Ransom
    Beechworth Motor Inn

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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