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AU$296
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Travelled61
Lorn, Australia

Close to the Airport

4.0 of 5 bubblesReviewed 11 Nov 2023
My family of three adults and two children stayed here prior to an early morning flight. It is only about 50m from the entrance to the International Airport so is ideal if you need to be at the airport very early. The rooms were quite expensive considering their size, however, I guess that is the price for convenience. One good thing is that payment is not required until the day before so when I received an email about a discount, I was able to cancel the original booking and rebook without penalty. This saved me more than $150 which was appreciated. We had booked 2 Deluxe King rooms. The rooms are relatively small but as most people are there only overnight, that's fine. It was good to have a handheld shower as we had two small children who normally have baths but the shower was fine. The linen and towels were clean and white as expected. All in all, if you need to be at the airport for a pre-breakfast flight and you have a family, this is a better option than the hotel inside the airport.
Date of stay: October 2023
Room Tip: Keep an eye out for price changes, as you might be able to get a better deal.
Trip type: Travelled with family
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Reviewed 11 November 2023

Had a delicious meal at The Ascot Restaurant. Special mention to Dhano the restaurant supervisor, who went above and beyond to make our dining experience special. Thank you.

Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Kate T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2023

Stayed at the Rydges for 1 night prior to an early morning departure. This hotel is not cheap but extremely convenient and was for us worth the extra $$$. The room was deluxe with Airport View, the view from the room was spectacular really enjoyed watching the planes. Room was modern and clean, no complaints at all from us.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank stefanhM8848LG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2023 via mobile

The switchboard does NOT answer the phone. Instead you get put on hold and then hung up on. This is a safety issue. No one should take this safety risk. Sydney has many hotels. Do not put your life at risk at a hotel which refuses to hire enough staff to ensure the phone gets answered.

Room tip: Book elsewhere
Date of stay: November 2023
Trip type: Travelled solo
Thank 560MichaelL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eufemia Macri, Guest Services / Front Office at Rydges Sydney Airport Hotel, responded to this reviewResponded 6 November 2023

Dear 560MichaelL,

Thank you for bringing your concerns to our attention in relation to an isolated incident related to a malfunction of our telephone auto attendant technology. We are confident that this is an isolated incident and that you should have confidence to stay with us. I trust that you were satisfied with the resolution extended to you after our General Manager contacted you personally in the USA to discuss your concerns. We look forward to the opportunity to welcome you back to the hotel in the near future.

Sincerely,
Benjamin Spark
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2023 via mobile

Excellent hotel very comfortable clean modern rooms with everything you need. Nice quiet rooms with effective air con.

I have been laid up with COVID for a few days. The staff have been amazing. Crystal delivered Panadol Berocca and throat lozenges.

They were helpful in advising about Doctors and Chemists. Chemists st the airport do not have COVID Antivirals so I used an app called HOLA Meds. Through this app I uploaded my prescription and the hotel staff assisted with printing the script for the delivery driver and they then delivered the medication to my door. I was given Breakfast In my room and they very kindly provided hot Potatoe soup from the restaurant menu for dinner. It was hot and tasty. Just what I needed.

I cannot say enough about how the staff have been so very very helpful and pleasant.

Before I get sick had a greatly great dinner in the Ascot Room. Great Duck and desserts.

Would definitely recommend thus hotel.

Date of stay: October 2023
Trip type: Travelled with friends
Thank agnes17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2023

Always stay at the hotel when flying overseas as it is right opposite the international terminal. Now staying there upon my return to Australia as the flight does not come in until late. Last time I had breakfast the next morning. A fantastic buffet breakfast. Best scrambled eggs I have ever tasted. Good selection of cereals also.
The rooms are very quiet and the beds comfortable.
Staff at reception were friendly and efficient.
Will be staying there in January next year after my return flight. Will continue staying there. Great place.

Room tip: Worth the extra money
Date of stay: July 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank anthonyq753
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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