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Reviews (4,451)
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Traveller rating
3,380
789
171
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49
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All reviews train station steam room cafes and restaurants close to shops close to the airport full kitchen washer and dryer home away from home woolworths supermarket serviced apartment these apartments one bedroom apartment great stay great facilities public transport coffee machine minute walk
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Reviewed 17 December 2019

All facilities very good; Just wish I had had longer to enjoy them. Proximity to Mascot Station is a strong point for me as I was travelling between domestic and International airports. Also, the range of local opportunities for refreshment in such a small area is a plus. Recommend you ADD to your promotional material the name of the street running from the station to the hotel.

Room tip: I do not understand this question?
Date of stay: December 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
1  Thank Margaret M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jazmin-MeritonSuites, Online Reputation Team at Meriton Suites Mascot Central, responded to this reviewResponded 18 December 2019

Dear Margaret M,
Thank you for sharing your review about your recent short stay with us at Meriton Suites Mascot Central, your feedback has been duly noted. We are delighted that you were able to take advantage of our prime location and enjoyed our onsite leisure facilities.
A warm welcome awaits your return!
Kind Regards, Jazmin P - Online Reputation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2019

Clean and beautiful rooms. All appliances you could ask for available in room and well maintained. 2min walk to shopping and good restaurants. Competitive price and good service. Enjoyed the stay at Meriton Mascot Central.

Date of stay: November 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank Kousiksiva
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSMascotCentral, Guest Service Manager at Meriton Suites Mascot Central, responded to this reviewResponded 15 December 2019

Hi Kousiksiva,
Thank you so much for your recent review of Meriton Suites Mascot Central! I'm so glad that you enjoyed your stay with us, and were able to take advantage of the wonderful shops and restaurants nearby. We hope to see you again soon! Kind regards - Dermot Doyle, Guest Service Manager.

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Reviewed 12 December 2019

Nothing to fault about this place, very easy access from the airport just a short train journey, and equally quick train journey in to Sydney centre (Central Station or Circular Quay), so perfect location.
Rooms are very spacious and clean.
Good facilities with pool and gym
Staff are helpful and polite.
Reasonable prices.
Plenty of shops/places to eat just 2 mins around the corner.

Room tip: Never had a bad room. Even mine next to the lift was very quiet.
Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank HeadAcheOnASunday
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSMascotCentral, Guest Service Manager at Meriton Suites Mascot Central, responded to this reviewResponded 15 December 2019

Thank you for your wonderful review of Meriton Suites Mascot Central! I'm so glad to see that you enjoyed your stay, and were able to take advantage of our wonderful facilities and convenient location for shops and transport options. It's also so great to see that this is your third time with us - we can't wait to welcome you back for your fourth! Thanks again - Dermot Doyle, Guest Service Manager

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Reviewed 10 December 2019

We had one night here during a stopover in Sydney.

Upon arrival the reception staff member was efficient, friendly and knowledgeable.

The room was well appointed, clean, and roomy for the price.

Checkout was a breeze. 5 stars all around. Will definitely recommend to others and stay again.

Date of stay: December 2019
Trip type: Travelled as a couple
2  Thank Matt A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jazmin-MeritonSuites, Online Reputation Team at Meriton Suites Mascot Central, responded to this reviewResponded 10 December 2019

Hi Matt_Akers,
Thank you for sharing your five star review!
We are delighted that you had such a wonderful stay with us and appreciate your recommendation.
A warm welcome awaits your return.
Kind Regards, Jazmin P - Online Reputation Supervisor

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Reviewed 10 December 2019

very bad experience... the area and location were great but the hotel not so... I will definitely look for other hotel nearby...

I only spent 3 days and had hoped to have a good relaxing stay but outcome was no good

stocks were not replenished
hid my shave under the towel
the faulty doo lock at the bathroom - good thing I was not trapped

bad -- jut bad

Date of stay: November 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank E4688QAchris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSMascotCentral, Guest Service Manager at Meriton Suites Mascot Central, responded to this reviewResponded 11 December 2019

Hi E4688QAchris,

Thank you for your recent review of Meriton Suites Mascot Central. We are always grateful to receive feedback, and are thankful that you took the time to let us know where we failed to deliver the excellent service and standards that we pride ourselves on.

I have reached out to your email so that I can discuss the issues encountered during your stay further. While we strive to deliver a perfect experience for our guest, unfortunately there are rare unforeseen challenges that can occur. While I am glad the door lock in your room was fixed the following morning, I do apologise for the inconvenience that was caused as a result.

Once again, thank you for your time. I hope we hear from you again soon.
Kindest regards,
-Dermot Doyle, Guest Service Manager

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