I visited Beaches Pizza this evening - something we did consistently 10 years ago, and less and less in the last 5 years due to an obvious decline in food quality and customer service (this is consistent, not just based on my visit tonight).
I ordered one entree (small) pizza with cheese and shallots, one large supreme with prawns and one large cheese pizza with half olives. This was via the phone, and I obviously misheard the lady taking my order when she said $51.30. When I arrived I owed $61.30. I asked for a receipt and noted that my plain pizza with only half olives was recorded as (and I was required to pay for) a Hawaiian pizza plus half olives. I asked to have this reviewed however I was directed to look at my pizza, which was not per the receipt but rather had the limited toppings I had requested. I asked again to have this reviewed (a margarita pizza of plain cheese is $20.50 yet I was charged for the ham I didn't request and the pineapple too plus olives) but again was refused. Utterly disgraceful and very rude service - to be charged for a more expensive pizza when ordering the most basic and cheap of toppings is just rude, then to be shut down no matter what you say is just awful. I wish this place was as it used to be.
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