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“Basic but clean, poor wi-fi”

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Comfort Inn North Shore
Ranked #1 of 3 Hotels in Lane Cove
Reviewed 7 December 2016

I stayed at Comfort Inn North Shore for four nights (Monday to Thursday) in a standard queen room on the lower side of the hotel. This position was good as it meant the room was away from the main highway and thus had minimal traffic noise. However, I unfortunately found the noise from other hotel guests walking/standing in the carpark area outside the rooms filtered into my room very easily.

The room was basic and somewhat outdated, however clean and tidy. The bathroom is quite cramped and there is nowhere in the bathroom to place a toiletry bag as there is no bathroom vanity - basin only. I ended up sitting my toiletry bag on the chair just outside the bathroom door, which was ok for me as I was travelling alone, however this wouldn't be quite as ideal if there were others sharing your room. Also, the shower had a relatively high lip (the depth of a fairly regular sized bathroom tile) that you had to step over to get into the shower. This could pose difficulties for less able-bodied people. The shower only had a shower curtain.

The bed was relatively comfortable, pillows plump (too high for me, but I admit that I do like a fairly flat pillow) and spare blankets in the wardrobe if required. The bed linen left somewhat to be desired and could do with replacing - there were small holes in the flat sheet and the bed linen was not changed during my four night stay.

Wi-fi is offered on a one-hour free per night, every hour thereafter at an additional cost basis. Unfortunately I couldn't even take advantage of the free hour per night as I found the wi-fi to be unreliable - cutting in and out and when connected, very slow download speed. I ended up using my own data as it was too frustrating to deal with the hotel wi-fi.

Customer service at check in and check out was average. Check out was better than check in however neither interaction was particularly impressive.

The restaurant was surprisingly quite good for a hotel of this standard. The food was tasty (very well seasoned! I am always heavy on salt however I didn't touch the salt shaker during either of my two meals eaten in the restaurant), the waiter was friendly and service provided within reasonable time frames. Portion size I would rate as extremely generous (and I am a big eater).

Room Tip: Rooms on the lower side of the hotel are probably quieter than those closer to the highway.
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  • Stayed: November 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank elevensummerpoppies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 96 reviews

Reviewed 24 November 2016 via mobile

Welcoming and convenient for our family. Beware parking is not included in overnight charges which are a little on the expensive side for the dated hotel. Buffet breakfast is basic and not always refilled regularly regularly.

Stayed: November 2016, travelled with family
Thank pixie1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInnNS, Manager at Comfort Inn North Shore, responded to this reviewResponded 28 November 2016

It seems you have reviewed the incorrect property.
Comfort Inn North Shore has FREE ONSITE CAR PARKING. There are 3 free onsite car parks with ample spaces for all rooms, one undercover car park and many rooms with car parking at the door. ONSITE CAR PARKING has ALWAYS been FREE at Comfort Inn North Shore and is one of the closest motels to Sydney's CBD with a FREE ONSITE CAR PARK.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2016

Location was best feature of this hotel. It's on the Pacific Highway but still manages to offer a quiet setting. Rooms are clean and practical but shower water-pressure can be challenging! Proximity to Lane Cove village is also an advantage for eating places but a car is required to access this.

Room Tip: Choose rooms on reception level to get views over Lane Cove
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  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Service
Thank Retiree1024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2016 via mobile

The comfort Inn was ok for an overnight stay following the football grand final. The room was small but ok. The main issue was due to the free Internet not working. The hotel was ok but not great i expected a little more....

Stayed: October 2016, travelled with friends
Thank Nicole K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2016

Clean and comfortable hotel. Has been refurbished with new fixtures, lick of paint and furniture. The shower took quite some time to get the right temperature (ie scalding or freezing). Apart from that the room was comfortable and well appointed. Free wifi with vouchers.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank dxbjamn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn North Shore

Address: 1 Gatacre Ave, Lane Cove, New South Wales 2066, Australia (Formerly Country Comfort Hotel)
Region: Australia > New South Wales > Greater Sydney > Lane Cove
Amenities:
Bar / Lounge Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 3 Hotels in Lane Cove
Price Range: $126 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn North Shore 3.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Comfort Inn North Shore Hotel Lane Cove
Lane Cove Comfort Inn
Comfort Inn Lane Cove
Comfort Inn North Shore Lane Cove, New South Wales

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