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Reviews (1,737)
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All reviewsfull kitchensunny islesvalet parkingwasher and dryerliving roomwrap around balconysmall poolocean viewaventura mallnice resortthe entire staffvalet servicepool barrental carfort lauderdalean umbrellalounge chairs
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73 - 78 of 1,737 reviews
Reviewed 6 January 2018 via mobile

Unable to run a resort at the price point they command
Everything was an issue
Service was sub par and there was NOT a can do attitude throughout our short stay
Beach folks were excellent

Not going back!!

Stayed: December 2017, travelled with friends
3  Thank fern s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHIGeneralManager, General Manager at Marenas Beach Resort, responded to this reviewResponded 11 January 2018

On behalf of the entire team at Marenas I would like to apologize for the experience you had during your stay. While some challenges are outside of our control, guest service is always a top priority and I'm very disappointed that we failed to meet and exceed your expectations. We do appreciate your positive comments about our excellent beach team and wish your entire stay would have been more reflective of those positive interactions. We thank you for choosing Marenas and for taking time to review your stay. Should you return to Sunny Isles, we hope we may have the opportunity to provide the exceptional experience that we expect to deliver.

Sincerely,

Rikki Boparai
Managing Director
Marenas Beach Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

I have stayed at this hotel 2 times .
First time at a regular room . The hotel is small and has a wonderful beach . The pool is not the focus point there . Very little and not atractive . The hot tub gets hot LOL
We stayed at the penthouse to celebrate my son's birthday and IT WAS AMAZING !!!

Room Tip: penthouse is the best
  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Rosane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHIGeneralManager, General Manager at Marenas Beach Resort, responded to this reviewResponded 11 January 2018

Rosane,

Thank you so much for taking time to review your recent stay with us. First of all, we sincerely appreciate your loyalty to us and I'm thrilled you were so happy with our Penthouse Suite! It's tough to beat all that space and those spectacular views! We hope your son and a very happy birthday and we look forward to welcoming you back to Marenas again soon!

Sincerely

Rikki Boparai
Managing Director
Marenas Beach Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018

The staff running the beach service (eg: chairs, cushions, towels, umbrellas, bringing refreshments, etc.) were Excellent.
The name of the man running the show is Kenny. He is so customer oriented that if I had a business I would hire him in an instant.
His managers, Ruddy, Yanny and Reggie were also on top of things.
When we travel we stay at Luxury Hotels and this staff is the best we have had!!!

Room Tip: The 1 bedroom suites have a good view of the ocean, city and waterway. It is a hustling and busy area.
  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHIGeneralManager, General Manager at Marenas Beach Resort, responded to this reviewResponded 10 January 2018

Thank you for choosing Marenas Beach Resort and for taking the time to share your experience. We are so glad to hear that you enjoyed your stay. You are correct, Kenny along with his team are the best on the beach. We are very lucky to have them on our team.

On behalf of the entire Marenas Team, we look forward to welcoming you back soon.

Sincerely,

Rikki Boparai
Managing Director
Marenas Beach Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018 via mobile

This is our 4th visit to the Marenas Resort. Wonderful to be greeted by staff with a smile of recognition and a sincere Welcome Back. Special shout out to Kenny D who runs the best beach service in Sunny Isles! 5 stars all the way.

Stayed: December 2017, travelled as a couple
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHIGeneralManager, General Manager at Marenas Beach Resort, responded to this reviewResponded 5 January 2018

Mark,

Thank you for taking time to review your most recent stay! We truly value your loyalty and I'm thrilled our staff is so welcoming you to you! We wish you all the best in 2018 and look forward to welcoming you back to the beach again soon!

Sincerely,

Rikki Boparai
Managing Director
Marenas Beach Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

This is great resort right on the beach on Collins avenue. It is right on the beach and has beach chairs, towel service etc. You just take the elevator down. It has a very small gym if you want to use that facility. We had a small kitchen in our suite and had full size refrigerator, microwave, oven, stovetop etc. We rented a car so were able to drive to PUblix (10 mins away). If you don't have a car, you could walk tot he CVS down the street and it's only a few minutes for the basics like milk, eggs, cereal etc. Across the street is Miami juice and you can get coffee and breakfast/lunch smoothies. Also one door down is Family fresh cafe, another great option for breakfast/lunch. We didn't use the restaurants at the hotel so couldn't review that. Room was great, beautiful view and balcony. We had a few things not working initially like remote but they fixed it asap. Overall we had excellent service with maid, concierge, valet etc. Would definitely stay at this resort again in the future.

  • Stayed: December 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Mommyof2NewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHIGeneralManager, General Manager at Marenas Beach Resort, responded to this reviewResponded 5 January 2018

Thank you so much for taking time to write such a detailed review! I'm very happy to hear you enjoyed your suite and our convenient location in Sunny Isles right on the beach. We truly appreciate your recommendation and look forward to welcoming you back to Marenas again in the future! Next time we hope you'll be able to try our on-site restaurant and bar so you can offer your thoughts on our dining options in your next review! Happy New Year to you and your family!

Sincerely,

Rikki Boparai
Managing Director
Marenas Beach Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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