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“Lovely hotel but don't expect hot water!”
Review of George III Hotel

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George III Hotel
Ranked #1 of 1 Penmaenpool B&B and Inns
Reviewed 16 December 2011

Lovely rooms overlooking the estuary. At crucial times , though, such as before breakfast and before teatime, the water was cold. Not an enticing prospect in December!

When I enquired as to what was happening the man on reception said he'd go and boost the boiler. This didn't work in time for our getting ready to go out.

Next morning at 7.30 same problem. On ringing reception was told "well the boiler is on". So that's alright, then! Again, washed in cold water. On checking out I was told it's because everyone is using the hot water at the same time. So, whose problem is it? The hotel's or the guests? In would suggest it's the hotels and they should get this sorted. Hot water in winter is a standard requirement.

However, I have to say the breakfast was very good and the staff were, on the whole, friendly.

Room Tip: The rooms overlooking the estuary are very nice
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  • Stayed: December 2011, travelled with family
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4  Thank GrahamJ451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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377 - 381 of 417 reviews

Reviewed 28 November 2011

After an amazing walk surrounding the stunning Mawdach Estuary, we pulled up here for what we hoped would be a cosy drink to warm up. The location and building meant our expectations were high and hopeful.

We're locals to the area and have heard horror stories from this place - mainly around snooty service and a very poor welcome. Nonetheless, keen to support local businesses, we wanted to see it for ourselves. Within one minute of arriving, the lady (who looks like Deidre from Corronation Street about 15 years ago) started grunting about our muddy boots - something very uncommon in rural Wales where everyone lives or visits here to walk. A friendly welcome would not have hurt and we would have happily slipped off our boots.

We decided not to eat based on the service and after a quick drink, have decided never to visit this place again. There was one barman in particular who was incredibly rude - almost as if we should be feeling guilty about something we had done wrong. I recognise him from his stint in the pub in Bont-y-ddu. He was awful then and clearly still is. Don't choose based on location - we made that mistake - stop, take a photo and drive on. There is a free car park near the pub, so there's no need to need this pub.

Message to the owners - sort the staff out - a smile costs nothing. I dread to think what becomes of this place if this carries on. A warm welcome = returning customers = SIMPLE

  • Stayed: November 2011, travelled with friends
    • Service
5  Thank mimitwoshoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2011

We were present on the day referred to by the previous reviewer and were in the restaurant at the same time. We heard the conversation that took place and consider that the member of staff was most polite but the customers concerned were not prepared to accept his explaination. As regular customers I would have thought that the reviewer would have been aware that chldrens portions were not available in the carvery. There is however an extensive childrens menu available. We are regular customers and have always enjoyed excellent food and service at the carvery which by the numbers of people present is clearly an opinion shared by many.

  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
1  Thank Hardy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2011

As locals we have visited here a number of times especially for a Sunday carvery. We must say all of us do enjoy the carvery but quality of service is very poor. The service at times is extremely rude and unpleasant. To top it all off today, we were told that for my 3 year old niece to have a carvery, we would have to pay the full price of £9.95. This was after being told we could not have a small plate or a even saucer for her to eat some of her fathers dinner. We had explained that she had just been to a friends Birthday party and would not be able eat much if anything at all. We have eaten at a number of local pubs/restaurants and have never had this experience before. Surely a bit of common sense (which i am afraid to say eludes most of the staff here) is all that is necessary????

  • Stayed: November 2011, travelled with family
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4  Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2011

Visited for carvery meal - food was acceptable - but have too add that service was poor and bordering on rude. The carvery was busy but think no excuse for the quality of service - unlikely to visit again.

  • Stayed: October 2011
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5  Thank Cadairwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about George III Hotel

Address: On the Mawddach Estuary, Penmaenpool, Snowdonia National Park, Dolgellau LL40 1YD, Wales
Region: United Kingdom > Wales > North Wales > Snowdonia National Park > Dolgellau > Penmaenpool
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Penmaenpool
Price Range: $160 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — George III Hotel 2*
Number of rooms: 11
Official Description (provided by the hotel):
George III Hotel is superbly situated at the head of the magnificent Mawddach estuary. It is said to be one of the most beautiful in europe. The main Hotel was built in 1650 and was once a ships chandlers serving the flourishing boat building industry until around 1890 when it was converted into the Hotel. Our lodge rooms were converted in the 1970's to form 6 en-suite guest bedrooms from what was the Railway Station and Sation Masters House. ... more   less 
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Also Known As:
George Iii Hotel Penmaenpool

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