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“Clean, decent king room. Good value.” 4 of 5 bubbles
Review of Courtyard Memphis Downtown

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Courtyard Memphis Downtown
Ranked #35 of 136 Hotels in Memphis
Certificate of Excellence
TX
Level Contributor
111 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Clean, decent king room. Good value.”
4 of 5 bubbles Reviewed 2 January 2012

Your basic hotel. Free wifi but was slower than 3 G. Housekeepers very noisy when working.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Freshisbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyarddt, Manager at Courtyard Memphis Downtown, responded to this review, 31 March 2012
Thank you for your comments. Since your stay we have upgraded our internet service to provide much quicker reponse times for our guest. We have also brought your comments to our room attendants attention to insure a quiet enviornment for our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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376 reviews from our community

Traveller rating
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    56
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
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English first
Austin, TX
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 30 December 2011

PROS: Excellent location --on the trolley line ($1 a ride) to all tourist attractions downtown, also on a pretty public square, and a couple blocks from the Mud Island pedestrian bridge. Lovely decor and comfy beds. The staff was polite and welcoming.

CONS: The potentially excellent view of the river and bridge was blocked by the huge neon Courtyard sign, which was flush to the left of our window. Bathroom was large, but there were numerous hairs from multiple people on the floor. Was charged $13.11 for a $5 unguarded, off-site parking garage. (The explanation by the hotel that this is the garage's "overnight charge" conflicts with the statement of the garage clerk, who told me that $5 is the 24-hour flat rate.) And although our stay was covered by loyalty points, my credit card was "authorized" with 3 separate charges totaling $70, which have not yet been removed.

Luckily, we were not there for downtown fun, not the view from the room, and I took care of the repugnant hair myself, then spread towels that probably went through bleach and hot water on the bathroom floor.

NOTE: Be careful of valet parking, because although it is "only" $15 as other reviewers mention, you will be charged for two consecutive calendar days if overnight, according to the desk clerk, (This was not volunteered information; I had to ask for it.)

All this being said, I would definitely book a stay here again for the location and value overall.

Room Tip: Ask for a view. Otherwise, you could be overlooking urban ugliness.
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  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Aviarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyarddt, Manager at Courtyard Memphis Downtown, responded to this review, 31 March 2012
Thanks for telling us about your stay. Sorry for the confusion with parking. Parking is a daily charge. We offer both self parking and valet parking and cars are parked in the same garage. The garage we use does offer a daily rate of $5 from 6am until 5pm. However, there is no in and out for $5 as with the hotel daily charge and cars parked overnight are charged the daily self parking rate charged to hotel guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 29 December 2011

Great hotel, close to Beale Street, take the trolley on the riverside loop, will take you within a minute from Beale Street.

Room is clean,staff good, valet parking $15, not too badly priced, if we come back to Memphis we will definately stay here again

Room Tip: Double Queen room perfectly good for room with 2 kids
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  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jasjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyarddt, Manager at Courtyard Memphis Downtown, responded to this review, 31 March 2012
Glad you enjoyed your stay. Hope to see you on your next visit to Memphis!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tupelo, MS
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 20 December 2011

This Courtyard is on the trolley line and is very convenient to get to Flight, The Peabody, Beale St and The Orpheum. I have stayed here a couple of times recently and I have been very pleased with the cleanliness, service and decor. Splurge for the valet parking it's only $3 more than self park and I've not waited more than 5 minutes for my car. Check in is a breeze and the hotel is beautifully decorated and all areas are large and spacious. They have a limited menu Starbucks and restaurant in the lobby with a lovely sitting area to have breakfast. The rooms are large and very clean. On my last visit we got to our room and discovered that the sink would not drain. They immediately upgraded us to a balcony room which was unexpected but very nice! I am very, very pleased with this hotel and will continue to stay here when I'm in Memphis.

Room Tip: corner balcony rooms are wonderful.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MsPyar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 13 December 2011

loved my room the front desk staff were really nice and we are definitely will stay here again!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tory B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Memphis Downtown

Property: Courtyard Memphis Downtown
Address: 75 Jefferson Ave, Memphis, TN 38103-2127 (Formerly Courtyard Marriott Downtown)
Region: United States > Tennessee > Memphis
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#12 Family Hotel in Memphis
#24 Business Hotel in Memphis
Price range (per night): $251 - $430
Hotel Class:3 star — Courtyard Memphis Downtown 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Courtyard Marriott Downtown Hotel Memphis

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