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All reviewsnewspaper buildingcoffee machine in the lobbyfoot ceilingsfront deskbeale streetvery nice hotel locatedboutique feelan easy minute walklovely boutiquefour blocksdowntown sightsmodern roomsnice showerfree bottled waterbig bathroomvalet attendantgreat location and staff
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Reviewed 14 February 2017 via mobile

Highly recommend staying at this hotel. Exceeded expectations: great location within walking distance of Beale Street, front desk staff called to see if we needed anything and helpful and professional valet service, spacious bathroom vanity, very comfortable beds and soft sheets, cookies and cappuccinos in the lobby. No negatives, this is a well run hotel.

Stayed: February 2017, travelled with family
Thank Dana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection Member, responded to this reviewResponded 15 February 2017

Thanks so much Dana. We love hearing from our guests about their experience. We look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2017

My wife travels to Memphis on a regular basis doing work for a local hospital. I’m glad she booked the Napoléon Hotel. For me I enjoyed the design elements of both the rooms and the public spaces. It feels like the owners have a modern yet understated taste level that is lacking in other hotels in Memphis. The staff was earnest and on point, the bathrooms were well laid out and designed. Overall I am thrilled to have this option when I visit Memphis.

If I were to fault anything some of the art looks bought off the shelf and I’m not a huge fan of exposed brick in the room. Things that won’t bother the vast majority of people.

Book this hotel and enjoy

  • Stayed: February 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank saulweinburg09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection Member, responded to this reviewResponded 13 February 2017

Thank you so much for sharing your compliments and experience. We love hearing from our guests. We look forward to having you and your wife stay with us on your future trips to Memphis.

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Reviewed 8 February 2017 via mobile

Great new hotel, staff is eager to please. Nice quiet rooms which are very modern and well done - very clean. The food is excellent and the bartender is great. Chef came out to say hi and talk football! Great downtown location. Get the breakfast wrap!

Stayed: February 2017, travelled on business
Thank scott b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection Member, responded to this reviewResponded 10 February 2017

Hi Scott, Thanks so much for your kind compliments. Our breakfast wrap is defiantly a favorite, Chef Eric and his group do a great job, as does all of our team. We will pass that compliment on. We appreciate you staying with us and look forward to having you as our guest again.

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Reviewed 7 February 2017 via mobile

Booked on spur of the moment to attend concert at FedEx Forum. Service was great. Room was unique, but excellent. Bedding was good. Don't know if there was Comp. breakfasts or not, didn't look or ask. Close enough to walk to Beale Street or Forum, although a lil' dark. Stay in groups. Memphis needs to crack down on panhandlers/ cons. Valet parking only, but paid parking down street, or parking spots along street. Don't know how it could improve much.

Stayed: February 2017, travelled as a couple
Thank Clay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection Member, responded to this reviewResponded 10 February 2017

Hi Clay,
Thanks so much for taking time to share your compliments. We are glad you found us. We do offer a full menu at Luna Restaurant and Bar and serve breakfast, lunch and dinner. We look forward to having you as our guest again in the future.

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Reviewed 1 February 2017

Hotel Napoleon was wonderful! Our room had a great view and was nicely decorated. We were greeted with all smiles each time we walked through the door. Rocky and Kasey were the BEST! . Hotel Napoleon is my new favorite place to stay in Memphis!

  • Stayed: January 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank EastLauren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection Member, responded to this reviewResponded 7 February 2017

Thanks so much for your kind compliments. We are pleased that we are your new favorite place. :-) We will pass your compliments on to Rocky and Kasey, they are great, and we are glad we have them as part of our amazing team. See you again soon.

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