Only given 2 stars due to the good location, which is a shame as the cottage is very quirky and could be delightful. Shower trays and under the toilet seat had not been cleaned, the floors were filthy and the carpets looked like they hadn't been hoovered in months. The windows are still blown and dirty and there wasn't any hot water in the kitchen after the first two days. The first few steps outside were permanently wet, presumably from a leaking pipe, which in turn has left green stains on the white walls and there was a discarded cigarette butt on the doorstep. I advised the owner about the lack of cleaning and the fact that the front door is very insecure but didn't receive a reply until I sent a second text advising her of the lack of hot water as well. Sadly there isn't anywhere to sit outside on a sunny day either as the back garden is totally overgrown. This cottage is in desperate need of some tlc and a thoroughly good spring clean. Very disappointing end to our holiday
The apartment is perfectly positioned on the main St. Plenty of car parking and a good selection of coffee shops and restaurants. The apartment is well equipped with a great book selection. The beds are very comfortable. The rear garden is overgrown but you'd need mountain gear to get amongst it it is so steep! All in all, an excellent base for exploring Mull.
We were a party of five adults and we stayed here for 4 nights. Toll A Balla was great. It is a perfect location and the accommodation was lovely. It had everything we needed and was comfortable, cosy and clean. The communication with Marilyn was easy, prompt and helpful. We would recommend it and stay here again.
Stayed here in May and had already booked and paid for this visit in October, otherwise wouldn't of done so. Plus point this property is in a great location, right on the harbour and well equipped. The approach via the outside stairs is very unwelcoming, and yes part of these stairs are shared by other properties and the items that are left on the stairs are from them, but even just sweeping them on the parts that solely go to the property would help. Upon arrival, the cleaner was just finishing and where she'd cleaned she'd done a good job, but this was just touching the surface...the windows in the lounge were filthy, we cleaned them ourselves.,,,so once you looked beyond the surface it wasn't very clean, underneath the rug in the lounge was filthy, It's a shame as the property is really very tired, and in need of some tlc. For example the upvc double glazing in the front windows was blown, and needs replacing, The stains on the bathroom ceiling were still there from our previous stay in May. The arrival note/instructions say the garden is a work in progress, but looking at comments in the guest book, this has been ongoing for a while. You are spoilt for choice of rental properties in and around Tobermory, and we have stayed in many properties over the years and unfortunately this one falls short of the standards of the others, in this day and age people expect a higher standard, at least to the standard of their own house. Could be a great property, if some time and money were spent on it.
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not what we expected to find the approach to the property is untidy and a not a good impression was had. it was not as clean as i would of like to have found how ever it was well equipped.
How easy was it to book the property? | How helpful were the directions to the property? |
How easy was key pickup/access to the property? | Overall condition of the property |
Bedding & mattresses | Kitchen & utensils |
Bathroom cleanliness | Other facilities & amenities |
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