Found restaurant staff to be more interested in talking amongst themselves than serving the customers, no manners and not very helpful at all. Staff seemed to hang around in the extension lounge area which I found very intimidating when entering the building. To enter the extension building we regularly had to walk through a cloud of smoke from the staff, one female member of staff was sitting outside the door whilst I was trying to enter the building and continued sitting smoking and did not move out the way to let me get myself and luggage through the door, felt those staff really let the hotel down. The hotel is in need of upgrading also.
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- Also Known As:
- Mackays Hotel Strathpeffer
- Mackay's Hotel Strathpeffer, Scotland