I've stayed here many times before and to be honest, I've never had a bad time, but it's never been great either. However, this last weekend was just brilliant so I felt it only fair to share my experience.
From the nicely refurbished room with huge bed, great tv and lovely bathroom facilities, overlooking the sea (what a view of Arran, the snow topped mountains were breathtaking) to the unbelievably helpful staff at our function, the weekend was just brilliant.
Having been to many weddings and parties and other functions here over the years, something drastic has changed in terms of the "function" food too. Previously we have had very poor experience with functions in terms of the food, with dry, bland, badly cooked items; but this weekend's was like night and day - the food was fresh, perfectly cooked (in most cases) and delicious. I hold back my praise for the desserts tho - the sticky toffee pudding had obviously been microwaved which was a disappointment - perhaps the people preparing the desserts are not putting as much effort in as the chefs preparing the mains and starters - this is something which you should look at, since the dessert is obviously the last thing people remember and should reflect the standard of the rest of the food.
The staff really deserve high praise for the organisation of the function too, since they had everything under control and well organised. Big thanks to Martin for being probably the most sensible, pragmatic and organised of managers! Without him, the function wouldn't have been half as good!
There are two other items of criticism I would have (apart from the desserts) which I think are constructive - 1. I did see some of the other un-refurbished rooms and while they're perfectly adequate, they really have seen better days. Interesting that the hotel is currently undergoing some renovation work at the moment to create a new Orangery (which will undoubtedly be lovely) but I wonder if the remaining bedrooms will get the makeover they so badly need? Surely this is where the majority of profit is made in the hotel industry?
and 2. My lovely room was right above the Pladda Lounge Bar and on Friday night when I went to have an early night (at 11.30pm, not so early really!) there was a pub quiz going on below, and with the power and volume of the sound system and music, I could hear everything far too clearly in my room. I could not sleep until it finished at 12 (which was a blessed relief from the booming bass notes and ridiculous commentary from the host), which I thought was far too late, when there are clearly sound-proofing issues with the rooms above.
Anyway, would highly recommend this hotel for an event, but ask for a refurbished room on the second floor, or away from the Pladda Bar if you're staying!
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- Also Known As:
- Seamill Hydro West Kilbride, Ayrshire, Scotland
- Hydro Seamill