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Review of America Cottage

America Cottage
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America Cottage
Across the Pond The Garden
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32 reviews
America Cottage
Across the Pond
The Garden
Across the Bridge
Lounge looking North West
Lounge looking South West
Lounge looking North
Lounge with open fire
Lounge with open fire
Kitchen looking North
Kitchen looking North
Kitchen looking North
Homemade shortbread
Bedroom looking South
Bedroom looking South
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Cottage -
1 Bedroom, 1 Bathroom, Sleeps 2
Forres, Moray, Scotland

Reviews from our community

Excellent - based on 32 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
john a
Swaffham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely property but not as private as it looks on the photos”
Reviewed 29 September 2012 for a stay in September 2012
person found this review helpful

The cottage looked secluded and isolated in the brochure photographs with an open fire and extensive grounds to walk our two collies in. It looked ideal. Unfortunately the photographs do not show the close proximity of the owner’s cottage and that the garden allocated to the holiday cottage is not extensive or fenced off from the main road. The cosy open fire has also been bordered up and replaced with an electric fan heater.
As the brochure says, wi-fi is available but only if you walk across to the owners utility room. The same walk is required if you want to queue for the washing machine and tumble drier. We went there for peace and quiet but unfortunately the quiet was broken most days by the sound of the owner mowing the lawn, strimming or cutting the hedges.

To summarise, we loved the area especially the Moray coastal towns of Burghead and Hopeman. The cottage, although comfortable and had everything available for a relaxing holiday, unfortunately failed to deliver. Do not be fooled by the brochure photographs, you are not alone!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: We loved the area especially the Moray coast.
Liked least: lack of privacy
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Recommended for:
People with disabilities Older travelers
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Nov 2012
We are very surprised at some of the reviewer's comments, but will take action to correct any errors or misrepresentations we have made. In particular, we are disappointed that none of the comments were raised with us during his stay.
The reviewer complains that the open fire was bordered up and replaced with an electric fan heater. However, the web-site clearly states that “heating is by electric storage heaters and a fire effect heater, and an open fire is available if necessary”. Indeed, the photograph on the web-site shows the fire effect heater. When a customer prefers an open fire we simply remove the electric heater from the fire place, and supply the wood and coal free of charge.
The web-site states “the cottage has half an acre of its own private grounds, and shares access with the owners to most of the remaining 3 acres”. We don’t claim that the cottage garden is “extensive” and are open about the fact that the remaining area is shared with us. Also the garden allocated to the cottage has a 6ft fence between it and the minor road, however, the shared area is unfenced.
We are not sure who the reviewer had to queue with to use the washing machine and tumble drier, as they are in a utility room attached to our house, and we are the only occupants, and always give priority to the visitors. Also, wi-fi is usually available in the cottage, though with a weak signal, so we advise guests to use the utility room if they have any problems. We will, however, make sure these points are clear on the web-site.
We always try to ensure that we carry out grounds maintenance when the guests are out. Unfortunately we seem to have failed in this case.
All the photographs are genuine, but we will replace the overall view with a more representative photograph which shows where our house is in relationship to the cottage.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
USD 67
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