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“Great food.”

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Tullyglass House Hotel
Ranked #2 of 6 Hotels in Ballymena
Certificate of Excellence
ballymena
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great food.”
Reviewed 21 February 2012

Never actually stayed in tullyglass, but have ate there several times and also been to a few weddings. Every time I have visited the food and service have been great! The carvery is a must! :-)

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank danni89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TullyGlass H, Manager at Tullyglass House Hotel, responded to this review, 25 February 2012
Dear danni89,

Thank you for taking the time to write a review. We really value our customer feedback and are delighted to hear that you so thoroughly enjoy the food at Tullyglass House Hotel. Your positive comments greatly appreciated as our staff work tirelessly to ensure our high standards are delivered consistently and this praise has been relayed to them.

We look forward to seeing you again soon.

Kind regards,
Management Team, Tullyglass House Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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791 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Any
English first
Northern Ireland
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 February 2012

Was recently at wedding reception in this beautiful hotel.

The food was superb,very hot & served on really hot plates.
The staff were extremely pleasant,& very accomadationing as I am gluten free,nothing was a trouble to them,would most definitely return inthe near future

Room Tip: Have just been to a wedding reception,the food was unbelievable,very hot plates & food The staf...
See more room tips
  • Stayed February 2012, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Traveler84674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TullyGlass H, Manager at Tullyglass House Hotel, responded to this review, 17 February 2012
Dear Traveler84674,

Thank you for taking the time to post a review. Your comments on the “superb” standard of food at Tullyglass House Hotel are greatly appreciated. We pride ourselves in the high quality of wedding packages we offer and take great care that every aspect of the day is fastidiously catered for. We are so pleased that your experience of weddings at Tullyglass was everything that it should be and your praise has been relayed to the chefs, kitchen staff and waiting teams.

We look forward to welcoming you back to the hotel in the near future.

Kind regards,

Management Team, Tullyglass House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newry, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 February 2012

Myself and 10 other guests stayed at the tullyglass for a night to visit their country dance in their ajoining room, which Nathan Carter was playing.
The room in which i was staying had still belongings left in the dressing table from a previous guest, and the food which we all received in the hotel did not come up to standard, it was boring and tasteless. On the night in which we had our food there were other customers complaining about the food as well.
The staff were helpful and friendly!

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Geraldine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TullyGlass H, Manager at Tullyglass House Hotel, responded to this review, 9 February 2012
Dear Geraldine,

Thank-you for taking the time to submit a review. We are somewhat shocked by your comment that the bedroom in which you stayed had belongings from the previous guest as our housekeeping staff are meticulous and highly efficient at carrying out their duties. Our teams work tirelessly to ensure that all guest rooms are cleaned thoroughly and that they are double checked before any keys are given out to guests. We are deeply apologetic for any such incident however, had it been reported at the time we would have been in a much more informed position to investigate and rectify.

We are also very disappointed to read your comments with regards to the food as our chefs ensure the menus are diverse, appealing to a wide range of tastes with flavoursome, wholesome meals made from the freshest local ingredients. We are very proud of our food at Tullyglass House Hotel and receive positive feedback on a regular basis, an example of which can be viewed from the 16th January 2012 entitled “Pre wedding viewing by inlaws”. We wish to thank you for your kind comments on the helpfulness and friendliness of our staff and we hope that you will return to the hotel in the near future to allow us to demonstrate our usual high standards of service, food and accommodation.

Kind regards,
Management Team, Tullyglass House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dungannon, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 January 2012

my daughter got married in Tullyglass at the end of December..the 260 guests all said food, service and general atmosphere in hotel was excellent.I haven,t heard one complaint about the entire day there.I had 120 room,which was a complimentary room.It was fabulous and I wish I,d gone to bed earlier to enjoy the four poster!Was having too good a time in the residence lounge!would recommend this hotel to anyone, especially for a large, vibrant wedding.Gus,the management amd staff did the hotel and all the guests proud.Some guests said it was the best wedding they were ever at and couldnot believe how efficent the staff were,at all times.One guest said "the waiting staff were like ants serving all 26 tables and top table, within minutes of each other.They were brilliant.And so unobtrusive!".
Well Done to Gus, Management and Staff.My family are full of praise for all of you and from our conversations later, the grooms side were equally impressed.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank anneb02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TullyGlass H, General Manager at Tullyglass House Hotel, responded to this review, 20 January 2012
Dear anneb02,

Thank you for taking the time to write a review of the hotel, your feedback is greatly appreciated. We are so glad that your daughter’s wedding was such a happy family occasion, just as it should be and we thank you for your kind comments with regards to the accommodation and ‘food, service and general atmosphere’ at the wedding reception.

At Tullyglass House Hotel we pride ourselves on planning and delivering the best quality wedding packages, tailored to each bride and groom’s individual needs, to ensure that everything runs smoothly on their special day. Our function staff are trained to be highly efficient and professional in carrying out their duties and we will relay your praise of their efforts to the team.

We hope that you return to visit us in the near future.

Kind regards,

Management Team, Tullyglass House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 January 2012

We visited the Tullyglass on Saturday with our future daughter-in-law who has booked her wedding reception there for October. We had lunch in the bar and it was fantastic - the food was amazing and it was the hottest meal that I have ever had out. The staff were so helpful and did not mind showing us around the venue. Can't wait for the wedding reception to sample more of your fine cuisine.

Ellen

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ellen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TullyGlass H, General Manager at Tullyglass House Hotel, responded to this review, 20 January 2012
Dear Ellen,

Thanks for taking the time to write a review. We are so pleased to hear your positive comments about the high standard of food and the helpfulness of our staff you experienced on your visit to the hotel and we are looking forward to warmly receiving you and your family in October for the wedding reception.

If there is anything else we can assist you with in the meantime, do not hesitate to contact us.

Kind regards,

Management Team, Tullyglass House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tullyglass House Hotel

Property: Tullyglass House Hotel
Address: 178 Galgorm Road, Ballymena BT42 1HJ, Northern Ireland
Phone Number:
Region: United Kingdom > Northern Ireland > County Antrim > Ballymena
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Ballymena
Price range (per night): $165 - $294
Hotel Class:3 star — Tullyglass House Hotel 3*
Number of rooms: 29
Official Description (provided by the hotel):
Set in beautiful grounds on the outskirts of Ballymena, this exquisitely decorated country residence, dating from the 1890s, is renowned for its relaxing atmosphere and luxurious facilities. Whether your visit is long or short, for business or pleasure, for conferences, weddings, Gala Dinners or Formals, come and enjoy the traditional warmth and friendship of our famous Tullyglass hospitality. ... more   less 
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Also Known As:
Tullyglass House Hotel Ballymena, Northern Ireland

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