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All reviews jazz night montana restaurant fire station jazz bar live jazz lovely hotel white company bath towels town centre first class cooked breakfast would stay again no air conditioning large bathroom short break breakfast room family room
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Reviewed 6 October 2017

A well presented hotel in a convenient location just a short walk from the town centre and esplanade. Obviously recently refurbished the hotel interior was tastefully decorated and furnished.
Efficient staff. The bar and restaurant menu offers a good choice and food we found to be very good. Would recommend the hotel to family and friends.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank iantO6842NG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savoy J, Manager at The Savoy Jersey, responded to this reviewResponded 14 October 2017

Dear Ian,

Our entire team here at The Savoy Jersey thrives on comments as nice as yours.
Thank you for your kind words and we look forward to having you as our guest on future occasions.

Kind Regards
Robert M
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2017

My wife and I stayed here for 2 nights when visiting the island.
It is a beutiful hotel. Very comfortable and very friendly staff.
We only had breakfast at the hotel however the food and the service was excellent.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank michaelJ5555QK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savoy J, General Manager at The Savoy Jersey, responded to this reviewResponded 14 October 2017

Dear Michael,

Thank you for your kind review.
I will pass your comments to our staff, and I am sure it will brighten up their day.
We look forward to having you as our guest again on the nearest occasion.

Kind Regards
Robert M
Hotel Manager

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Reviewed 4 October 2017

we have stayed at the hotel on numerous occasions but a little disappointment.this time
first time i have had to pay £5 a day parking central London yes jersey NO.room was fine bathroom spacious but shower was the worst i have experienced in a long while .
over bath ,manual setting off bath taps ,lethal to get in and out .would stay again but not room 32.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank julianl923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sara G, Sales Manager at The Savoy Jersey, responded to this reviewResponded 5 October 2017

Dear valued guest,

Firstly I would like to thank you for your interest in The Savoy Jersey.

We appreciate the fact you are a return guest and would like to apologise for not keeping up with the expected standard. I can kindly inform that we will note your review as a constructive comment towards the quality of our facilities.

Furthermore, room 32 is a room located in a newly refurbished corridor although the room itself might require some attention when it comes to these small issues that can spoil a good experience. Therefore we will indeed take the time to correct them so it won't be of any negative point for future guests. In regards to parking a daily fee of 5GBP applies, although we offer free parking as a benefit when you book direct.

Please feel free to get in touch in the future if you are over once again or need anything else. Looking forward to welcome you again at The Savoy Jersey in order to sweep away any poor impression left after your last experience.

Thank you for your feedback!

Kindest Regards,
Sara Goncalves

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Reviewed 3 October 2017

Excellent! We went for Sunday lunch - three courses for £26.95 and really could not fault it. The roast beef was perfectly cooked, and all presented very well - high end style. 3 starters/ mains/ desserts to choose from and a great wine list. They also have 84 gins to choose from at the bar. We ate in the 'conservatory' / terrace which was bright but cosy, and there were also plenty of tables inside. All beautifully decorated, modern and very clean. Comfy sofa's were dotted around too inside. All the staff were really kind and friendly too. We had a great time. Easy till fill 3 or 4 hours in a relaxing atmosphere, not at all rushed - perfect for a Sunday!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Service
Thank Skipster31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

We spent a few nights here and the hotel was comfortable and clean. Lovely entrance and grand stairway. Our room overlooked the pool (which nobody appeared to use) and was supplied with what we needed, except that the bath towels were too small and where was the White Company toiletries as advertised? Note bathroom floor quite slippery. Generous with tea, coffee and biscuit supplies. Breakfast was fine but the same each day. Coffee machine - not the best coffee and area around it a bit messy. We ate in Robertos, food nice with live music. Also had afternoon tea one day which was just average. Staff generally helpful. Hotel not too far from centre and restaurants. Taxi to airport was £14 arriving and £17 leaving (more traffic!)

Room Tip: Pool view but maybe not in summer if you want quiet.
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank takemoretrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savoy J, Manager at The Savoy Jersey, responded to this reviewResponded 14 October 2017

Dear guest,

Thank you for your recent review, we are happy that overall, your experience was good. Thank you for pointing out some things that, on this occasion, we fell a bit short.
We have placed an order to replace towels last week from the mainland, they should arrive early next week. Also, the coffee machines, are brand new 2017 models that provide over 10 different types of hot drinks for 100+ guests over just a 3 hour period, we had great feedback about them since we changed from only filter coffee.
Again, let me thank you for your review and I hope to have you as our guest in the future, where we aim to make your visit even more enjoyable.
Robert M
Hotel Manager


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