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All reviews softest sheets full size refrigerator breakfast sandwich mini kitchen fire pit modern feel oatmeal great hotel veal dishes an extended stay complimentary breakfast spacious room living area up to date sleeper sofa home away from home donuts
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Reviewed 4 weeks ago

Our group couldn't get into Embassy Suites so Hilton Honors department booked me in this hotel, with assurances that it would be just as good. It was not even close.

The exterior looks like a converted storage facility and the rooms feel like a converted storage stalls. We were joking about getting padlocks. Rather than being a suite, it's more like a studio apartment.

If you really need a kitchen, are on a tight budget, and are scared of Extended Stay America, you should stay here. Otherwise, you should avoid it.

  • Stayed: September 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank christopherwtimmons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobby H, General Manager at Home2 Suites by Hilton Knoxville West, responded to this reviewResponded 4 weeks ago

Hello "christopherwtimmons",

Thank you for taking the time to post a review of our Home2 Suites here in Knoxville, TN. While we know our hotel model isn't for everyone, we do pride ourselves in delivering excellent customer service and cleanliness, up to Hilton's standards. Embassy Suites is considered a full service hotel, while we are lower priced to match the limited service segment. We appreciate you choosing Home2 Suites. Please let us know if we can be of service in the future. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

Great hotel with modern touches. Also in good location off of interstate with restaurants around. The room was clean. The sheets were so soft. Great options for breakfast. I was more than pleased, and will stay here again, when I pass thru Knoxville.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Service
Thank psand22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2018

Great stay - would recommend to anyone staying in West Knoxville Tn - very friendly staff and #1 in accomodating us - we will stay here again - It was Clean - accessible- comfortable setting - #111111111111111111111111111111111111

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank vincent B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018 via mobile

The hotel is new, the rooms are very clean. A great value for the money. Staff is courteous and attentive.

A lot of eateries in the immediate area

Breakfast is good. All positives for this hotel. I will be back in a few months.

Stayed: August 2018, travelled on business
Thank baseplate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

Excellent value. Just wish we were staying longer to take advantage of well appointed kitchen in the room. Very clean. Room had everything you need. Comfy bed. Comfy pullout. Outlets where you need them. Bathroom well thought out. And everything has a fresh and modern look. Nice breakfast. We would stay again.

Stayed: August 2018, travelled with family
Thank Tracy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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