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“Comfortable and clean” 4 of 5 bubbles
Review of BEST WESTERN Johnson City Hotel & Conference Center

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BEST WESTERN Johnson City Hotel & Conference Center
Ranked #9 of 19 Hotels in Johnson City
GreenLeadersBronze level
Ottawa, Canada
Level Contributor
167 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Comfortable and clean”
4 of 5 bubbles Reviewed 10 March 2012

We stayed for two nights over a busy, early Christmas weekend. The hotel staff were very friendly, helpful and the hotel clean and comfortable. There was a large party of school age teenagers (70+) and they caused no disturbance whatsoever as the staff ensured there was no running around corridors or excessive noise. A definite plus in our book.
The inclusive breakfast was good value, with hot food, waffles, fresh fruit and unlimited drinks available. The breakfast lady was wonderful - well worth a mention!!
I can't understand the poor reviews? I'm not one to give praise if it's unworthy but could find no problems with this hotel. I'm also fussy where I stay, if it was dirty I would have been out of there in a heartbeat!!

  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Footsloggers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summithotel, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review, 12 March 2012
Thank you for the nice review. We have undergone a complete renovation of our property and are now a Best Western Plus. We are very proud of the changes that have been made and appreciate the positive feedback. I'm glad to know that the staff was professional and friendly as well. Thank you for staying with us, we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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366 reviews from our community

Traveller rating
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    61
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    29
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
MA
Level Contributor
11 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 2 January 2012

This hotel is clean and the facilities are updated and modern. I would stay here again in a heartbeat. Highly recommended.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stephanie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orlando, fl
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 November 2011

I was very worried about staying here based on earlier reviews, but really needed something affordable. We normally stay at the Carnegie, but this was a last minute trip we had not planed or saved for. Based on the reviews I was careful to book and interior access room, and put in the comments that I really wanted one of the newly referbished rooms in the main area of the hotel. I was not disappointed. I believe if you get one of these rooms anyone would be happy. Very clean, not run down, queen beds, large rooms, fridge and microwave. The Carnegie doesn't have a microwave, so this was already a bonus for less money. Then we had breakfast also included and it was a GREAT breakfast. Eggs, sausage, biscuits with gravy and a waffle maker. Plus toast, cereal, and fruit. We were very happy with this. The staff was always friendly. When I blew a fuse using the microwave Tristan was so help full in getting us back up and running. He really showed concern and made things happen very quickly. The nice lady incharge of stocking breakfast everyday was also a gem. She was pleasant and friendly and always right ontop of everything. We had a great stay, and will most likely stay here again instead of carnegie. We loved it. Just make sure you ask and get one of the new rooms with interior access!.

Room Tip: Make sure to get a newly renovated room with interior access in the main area of hotel
See more room tips
  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cricket14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 20 July 2011

We had a funeral to attend in Johnson City, so we decided to get a room instead of driving back to my parents' home. It was late when we checked in and the hotel looked nice enough from the outside. The inside was another story. It was run down and dirty. There was a dirty washcloth outside the elevator that stayed there the entire time we were there. There was trash in the hall. (If we had not had 2 very tired children with us, we would have left before entering our room!) There were hairs clinging to the complimentary cups in our room. It smelled and my daughter sneezed all night due to something in the room (she didn't sneeze before or after we were there). We got up to have the breakfast included in the price of our room. The waffle maker was not in working order which is of course what the kids wanted to eat. We decided to check out and go to McDonald's for breakfast. When my husband explained everything during check out the response he got was we could get 50% off our next stay. There will NOT be a next stay!

  • Stayed July 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank momof2_2011_38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Johnson City hotels

Kenneth City, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 19 July 2011

Hotel is not what it use to be but they are working on turning it around. The 2 rooms we had had been re-done and were clean. The beds were comfortable and the pillows were good, wish the tub and surround had been cleaner. The pool was opened but we didn't use it. There is construction still going on and they have torn down one of the building there but it should be better soon. We had an issue with room rate at check in but the GM was able to fix though we didn't get handicapped room booked. We choose this hotel because of room rate and location, Best Western needs to update pictures on website. The Chinese restaurant and bar attached to hotel was good.

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mrrobw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Johnson City Hotel & Conference Center

Property: BEST WESTERN Johnson City Hotel & Conference Center
Address: 2406 N Roan St, Johnson City, TN 37601-1704
Phone Number:
Region: United States > Tennessee > Johnson City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Johnson City
#6 Romantic Hotel in Johnson City
#7 Business Hotel in Johnson City
Price range (per night): $93 - $211
Hotel Class:3 star — BEST WESTERN Johnson City Hotel & Conference Center 3*
Number of rooms: 129
Official Description (provided by the hotel):
The BEST WESTERN Johnson City Hotel & Conference Center offers a host of amenities and is conveniently located near the Bristol Motor Speedway, Eastern Tennessee State University and the Freedom Hall Civic Center. Hotel guests will be close to a variety of activities including hiking, sailing, rafting and golf. The hotel offers Junior suites, Whirlpool suites and Business King suites and all well-appointed guest rooms feature wireless high-speed Internet access, microwaves and refrigerators. ... more   less 
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Also Known As:
Best Western Johnson City
Johnson City Best Western

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