My work brings me to this hotel every year - 3 times a year. The major consistant problem is always: the non-working bathroom, slacker front desk people, very poor maid service. The shower head, plunger and drain have not been replaced, serviced or in working order since mid- 1980's as I stay in the same rooms every year. The floresent overhead light is horrible in the vanity area. The table and Chairs for working on are way too large for the space between the heater and the bed. New beddings good and mattresses are rock hard.
The maid service this April was terrible. A 4-yr old could have made up the bed better and they couldn't even clean out the coffee pot. I mentioned the non-drainable tub and non-working shower head to the maid and nothing was repair. For the value of the dollar it was terrible. Next time I will stay at a hotel 4 miles away and drive back and forth for 4 days.
Upnote! The wait staff in the bar and cafe are Excellent! They should give a few lessons to the front desk 3pm - 11pm folks! The food is excellent as well.
- Official Description (provided by the hotel):
- Comfortable, relaxing guestrooms surround our beautiful indoor atrium. Heated indoor swimming pool, whirlpool, video game room and new fitness center. All rooms feature high-speed internet, voicemail, in-room coffeemaker, iron/board and hairdryer. Business center computer and 24 hour front desk staff. USA Today and am coffee in the lobby. Minervas Restaurant & Bar on-site serving breakfast, lunch and dinner. Complimentary parking and airport shuttle. Meeting and conference facilities on-site. ... more less
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- Also Known As:
- Best Western Watertown
- Watertown Best Western