My stay was marked with none of the issues noted in reviews dated prior to my stay, other than the lack of an elevator, which I didn't care about anyway. In some areas of the hotel, the hallways can be really warm and uncomfortable when the weather is hot. I'm not sure why that is, and since I was only in those areas long enough to get to my room, it really wasn't a big deal. The cable selection is indeed rather poor, but I wasn't sure if that is because it's all the local cable provider has to offer, or because the hotel is saving money on their package. Since watching television wasn't my main reason to be there, this was certainly not a plus, but it's not the end of the world, either. My room was clean, and everything worked fine. Front desk service can be spotty. At one point, I needed something from the front desk and found a sign saying that they would be back in a while. Not 5 minutes or anything specific, just a while. Or soon. or something like that. I waited "a while" and I finally ran out of time and gave up and left rather angry. Front desk people are often reading a book or something when you walk up, which you do not see in better hotels, but they do seem to put the thing down and address your needs promptly. The reason I gave this hotel an Above Average instead of Neutral is simply that Minerva's Restaurant -as noted by other reviewers- had very good food and service, and that set the Ramkota Watertown a bit ahead of some of its local peers.
- Official Description (provided by the hotel):
- Comfortable, relaxing guestrooms surround our beautiful indoor atrium. Heated indoor swimming pool, whirlpool, video game room and new fitness center. All rooms feature high-speed internet, voicemail, in-room coffeemaker, iron/board and hairdryer. Business center computer and 24 hour front desk staff. USA Today and am coffee in the lobby. Minervas Restaurant & Bar on-site serving breakfast, lunch and dinner. Complimentary parking and airport shuttle. Meeting and conference facilities on-site. ... more less
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- Also Known As:
- Best Western Watertown
- Watertown Best Western