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Holiday Inn Express & Suites - Rapid City - Rushmore South
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Reviews (51)
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4 - 9 of 51 reviews
Reviewed 18 November 2017

We had recently stayed in another new Holiday Inn and thought the new layout and design were excellent. This hotel met the same standards. The lobby area is bright and roomy, with several excellent sitting areas. The rooms were more than satisfactory and the breakfast was also excellent. We will definitely use this hotel when we return to see more of the Black Hills.

Stayed: September 2017
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Holiday Inn Express & Suites - Rapid City - Rushmore South, responded to this reviewResponded 6 December 2017

Thank you for staying with us. We appreciate you taking the time to review our hotel. We are glad to hear that you enjoy the new layout and design of the hotel as well as the room and breakfast. We look forward to seeing you again.

Thanks,
Kriss K
Guest Service Manager
Holiday Inn Express Hotel & Suites Rapid City - Rushmore South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017

I stayed here one night en route from Sioux Falls going home in Colorado. Was assigned a ground room floor that was HUGE and so clean. I spend about 200 nights a year in hotels and this was, without a doubt, the cleanest room I've stayed in for the past few years. It was huge, the staff was really nice and the bed was comfortable.

I hope to be able to stay again at this location if my travels bring me back this route. One note: the hotel is located pretty far out of town so the conveniences of restaurants and things to do are not really close, but it's a quiet place to stay which was my priority.

  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Tuck C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Front Office Manager at Holiday Inn Express & Suites - Rapid City - Rushmore South, responded to this reviewResponded 9 November 2017

Thank you so much for staying with us. We are glad to hear that you enjoyed your spacious room and the comfort it has to offer. We do agree we are located a short ways out of Rapid City but with all of the development happening around us, it will become more convenient for our guests.

Thanks,

Kriss K
Guest Service Manager
Holiday Inn Express Hotel & Suites Rapid City -Rushmore South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017

This hotel is new and it opened February 2017, according to the people at the front desk. It is located south of the city on the way to Mt. Rushmore. Nice sized rooms, good breakfast, good wifi. Clean, quiet, friendly staff.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank MichelleVacationer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Front Office Manager at Holiday Inn Express & Suites - Rapid City - Rushmore South, responded to this reviewResponded 9 November 2017

Thank you for staying with us. We are glad to hear that you enjoyed your stay with us. We did open February 2017 and are excited to share our hotel with our guests. We do hope that you will be able to come back and see us again sometime.

Thanks,
Kriss K
Guest Service Manager
Holiday Inn Express Hotel & Suites Rapid City -Rushmore South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017

This is a new hotel so it is clean as can be. But just being new does not account for how great the staff was. They were outstanding. The new room design is extremely well thought out. Places to easily hang your clothes. Built in suitcase stand. Great reading lights. Even a small built in shelf as you enter the room perfect for keys etc. Comfortable bed. Quiet. The room was also outstanding. Breakfast was better than most and they kept it well stocked. Plenty of parking. Not expensive. Nice work out room and pool. Both located sensibly. Morning newspapers available. One of the very best Holiday Inn Express properties on the planet.

  • Stayed: October 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Claude P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Front Office Manager at Holiday Inn Express & Suites - Rapid City - Rushmore South, responded to this reviewResponded 9 November 2017

Thank you so much for staying with us. We appreciate all of your wonderful words and are glad to hear that you enjoyed your room and all of the amenities. Our team is extremely proud of our hotel and want to share that sparkle with our guests.

Thanks,
Kriss K
Guest Service Manager
Holiday Inn Express Hotel & Suites Rapid City -Rushmore South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

Definitely one of the best Holiday Inn Express I have been. Rooms are spacious and comfortable (I got a wonderful king suite), no noise from outside, great bathrooms, everything spotlessly clean. Great complimentary breakfast with a lot of choices, super friendly and helpful staff.
And - to complete it all - this hotel is in a very good position to visit Mount Rushmore, Wind Cave, Jewel Cave and all of the Black Hills. Rates are also very good.

  • Stayed: October 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank ANGELO V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Front Office Manager at Holiday Inn Express & Suites - Rapid City - Rushmore South, responded to this reviewResponded 9 November 2017

Thank you for staying with us. We are glad to hear that you enjoyed the spacious and comfortable rooms. We appreciate all of your kind words and do hope to see you again.

Thanks,
Kriss K
Guest Service Manager
Holiday Inn Express Hotel & Suites Rapid City -Rushmore South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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