Although we stay here often, each time I am impressed with the customer service. Caitlin at the front desk always makes our stay extra special! Our flight times in and out of Myrtle Beach have us arrive very early and leave very late in the day. Caitlin went out of her way to accommodate us so that we could keep our room as long as possible. Since the weather was rainy and cool this made a big difference for us. Normally we would be happy to be outdoors but Caitlin realized our situation and came to our rescue!
The hostess at Oceans 82 on Wednesday 11/8 (wish I got her name) went out of her way to hep us with a take out order. The staff at The Bar are always friendly and helpful as well. In October Tyler in The Bar was great in helping us set up a table for a large group. We were entertaining our daughter and some friends from college so wanted it to be a nice meal for them all. Tyler made that happen and also was full of knowledge about the college and surrounding area.
These personal touches are what make this hotel so special. We have used the spa which was very nice, the rooms we have had are all quite nice as well- ocean view is fine but ocean front is better so you don't have to look over the rooftop for your view. The two bedroom suite we were once upgraded to was huge and very nice as well. Just wish it had an ocean view.
Best place to stay in Myrtle Beach!
- Official Description (provided by the hotel):
- Myrtle Beach Marriott Resort & Spa at Grand Dunes is an oceanfront hotel in Myrtle Beach, South Carolina located in the upscale Grande Dunes community. Our guests enjoy the many amenities our AAA rated four diamond hotel has to offer! Consider championship golf, tennis, a work out in our fitness room, swim in our indoor or outdoor tropical ocean front pool, visit our on-site European spa or relax and enjoy the simple but priceless pleasure of sitting on our pristine beach and soaking up the South Carolina sun. ... more less
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- Also Known As:
- Marriott Resort At Grande Dunes Myrtle Beach Hotel Myrtle Beach
- Marriott Myrtle Beach
- Myrtle Beach Marriott