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Review of Huntington 7629

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Overview
Villa -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Hilton Head, South Carolina

Reviews from our community

Poor - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Charles R
Oak Park, Michigan
1 review
“Terrible Bed”
Reviewed 3 November 2014 for a stay in October 2014

Overall the layout of the condo was nice, however the king bed in the master bedroom was like sleeping on a slab of marble. I have never been in a bed that was so hard. By the end of the week it was unbearable and I ended up sleeping in the recliner in the living room on the last night.
The blinds in the living room/dining room were unacceptable. Of the 10 windows, 5 windows either had missing blinds or blinds that were inoperable. The blinds in the triple window in the living room were broken and we were uable to close them for privacy or lift them to let the sunlight in. The blinds on the glass door leading to the back deck were missing completely (later found them in the laundry room), and two blinds in dining room were also inoperable. Consequently there was no way to insure any privacy in the evening as we could not close the blinds and the windows lacked any other window treatments.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Nov 2014
Thank you for taking the time to review your recent stay. We apologize for the issues you encountered during your visit. We truly appreciate your feedback and have worked with the homeowner to replace all of the mattresses. Good news - they are replacing all three mattress sets in the condo this Saturday! We are also looking into a repair for the blinds. Thank you again for your feedback and we hope to see you again for a future stay!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014 for a stay in April 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
13 Aug 2014
Thank you for taking the time to review your recent stay. We apologize for the issues you encountered during your vacation. Since your departure, we have had the screens repaired and carpets professionally cleaned. We recognize we missed the mark to make your stay flawless and have issued compensation to help make it right. We value your feedback and hope that you give us the opportunity to provide a much better experience on a future stay!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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No pets
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