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Reviews (3,068)
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146
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1,168 - 1,173 of 3,068 reviews
Reviewed 14 February 2018

Clean. The staff was extremely friendly since I was new to the area. Well worth the location to Coligny Beach. The bathroom is a bit tight as well as parking, but overall no complaints. Would absolutely stay here again when at Hilton Head. Got a discount since I stayed during the off season, not sure how much it costs to stay here during peak season, but it was an absolute steal at the off season price. Walking distance to nearby shops and restaurants, within short driving distance of anything you might need.

Date of stay: February 2018
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
2  Thank Jordan E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Margaret C, Guest Relations Manager at Beach House Resort, responded to this reviewResponded 8 March 2018

Dear Jordan E,

Thank you very much for joining us! Welcoming new people to island is a pleasure for our team members, all of whom work so hard to provide friendly service at this unique location right on the water. Per your note, we have one parking spot available per guest room. Guests of the Tiki Hut and The Porch Southern Kitchen & Bar who are not staying overnight with us may park across the street at the Coligny Public Parking Lot. As we head into the peak season, our lot is monitored with parking attendants to ensure our parking policy is adhered to for our overnight resort guests.

Given our unparalleled location and amenities, I'd argue that our rates year round offer an incredible value compared to some of the more corporate stay options on the island, but you are correct that the cooler months offer rates that are just too amazing to pass up. What most people don't know is that our pool is heated, the fire pits are on in the evening, and our team members are able to provide an even more catered and personalized experience for our guests. We have a number of repeat guests who specifically come to Hilton Head during this time for the open beaches and the more intimate oceanfront vibes.

Thank you so much for staying with us while you explored the island for the first time. We hope to be included in your second adventure too.

Sincerely,
Margaret, Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018

Room was clean, modern and had a comfortable bed. Proximity to the Beach, Tikihut bar, live music, good food at their restaurant make this place special. You can walk to other bars, restaurants, Cologny plaza.

Date of stay: February 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank Michael L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Margaret C, Guest Relations Manager at Beach House Resort, responded to this reviewResponded 8 March 2018

Dear Michael L,

We are honored to have your recommendation as a pearl here on Hilton Head Island. Thank you so much for taking the time to submit a review of your stay here at the Beach House. To know that you enjoyed in-room comforts, our outdoor amenities, and amazing fare at The Porch Southern Kitchen & Bar means that our hard work to create a collectively memorable oceanfront experience is going as planned. We all think this is such a unique and dynamic location on the island, and we hope to share it with everyone who is looking to have an authentic beach getaway. We also hope to share the Beach House with you again soon, so please don't hesitate to let us know next time you are in the Lowcountry.

Sincerely,
Margaret, Guest Experience

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Reviewed 12 February 2018

The service was awesome. Everyone was friendly during checkin and our girls had a great time. I would recommending opting for text alerts because the staff checks in on you during your stay. At some point we needed more towels. The staff had already checked in on us so I was able to text them and towels were delivered to our room within minutes.

There is a tiki bar here but it appeared to be closed. There is another bar by the pool that also projects kids movies. We were able to drink while our kids were able to swim while we watched fireside while sipping a cocktail. My recommendation would be to play music during the later hours.

This was actually a Moms trip for us. Another mom and I brought our daughters. It was a success and we will be back!!

Date of stay: February 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
1  Thank BackPacker644120
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Margaret C, Guest Relations Manager at Beach House Resort, responded to this reviewResponded 8 March 2018

Thank you for joining us for your Mother-Daughter getaway and for submitting a comprehensive review of your experience here at the Beach House. We are so glad to read that your girls had a great time here, and that you found our team members to be responsive to your needs. We strive to provide friendly and genuine service to our guests, and I appreciate your acknowledgment of the staff. As you mentioned, we offer a text messaging service here at the Beach House that allows our guests to request items, receive info about our daily schedules and specials, ask questions, get directions, and more. It's a unique amenity that gives our guests the convenience of communicating with us whether you're in your room, on the beach, or on the other side of the island.

Having fireside cocktails while watching one of our Dive-In Movies on the Pool Deck sounds like an incredible way to the spend the evening! We are thrilled that you and your friend had an opportunity to enjoy adult time as well as well as make memories with your daughters. What a special time that we are thrilled to be included in. We certainly hope that you will join us at the Beach House next time. We would love to see y'all again soon!

Sincerely,
Margaret, Guest Experience

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Reviewed 11 February 2018

It's been a while since we've stayed at the Beach House, but it was a great experience: Right on the Beach; Good On-Site Restaurant; Pools; Volleyball court on the beach; Poolside bar; within walking distance to shops and restaurants; free parking. It's hard to book a room unless you plan early - they are always full!

Date of stay: March 2017
1  Thank cmaccrum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Margaret C, Guest Relations Manager at Beach House Resort, responded to this reviewResponded 8 March 2018

Dear cmaccrum,

Thank you for joining us at the Beach House and for taking the time to submit a review. It's a pleasure to read that your stay here was relaxing and that you enjoyed so many of the Beach House's amenities. The location of the Beach House is unparalleled here on Hilton Head Island, and while (as you mentioned) we do fill up quickly, we hope you and our guests won't hesitate to give us a call as you soon as your dates are in order. We love sharing an authentic and unique oceanfront stay with you, and appreciate your recommendation.

Sincerely,
Margaret, Guest Experience

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Reviewed 11 February 2018 via mobile

Don’t let the reviews fool you. This is a tacky beach motel with kitschy beach decor, torn carpet, leaking showers, dingy towels and dirty woodwork. Your ocean view is marred by a trashy-looking stage. The beach is beautiful. Staff was kind and helpful.

Date of stay: February 2018
Trip type: Travelled as a couple
1  Thank Susieforthebecki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at Beach House Resort, responded to this reviewResponded 26 February 2018

Hello Susieforthebecki,

Thanks for choosing Holiday Inn Resort Beach House SC and leaving your honest feedback.

I am sorry to read that your stay was not exceptional because of some issues, particularly with the condition and state of our facility. All the issues you have raised are shared with hotel management for future improvements.

I know that this stay may not have been the best but I am hopeful for another opportunity to welcome you back for an improved experience.

Many thanks,

Ronald R.
Case Manager
IHGService

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