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Courtyard Florence
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Reviews (487)
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5
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301
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All reviewstypical courtyardfront deskstarbucks coffeeroom was cleanmarriott propertiesvery pleasant stayhot tubsouthern hospitalitygreat place to staycivic centerstaff was friendlywonderful hotelan overnight stayroad tripindoor poolone night stayafter a long day
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22 - 27 of 487 reviews
Reviewed 21 November 2017

The Courtyard Florence is the perfect place to stay. The rooms were fantastic and the beds were so comfortable. The staff was very pleasant and helpful The location right next to the conference center was perfect with lots of restaurants within walking distance

Stayed: November 2017, travelled with friends
Review collected in partnership with this hotel
1  Thank Mudbug1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sparkle C, Manager at Courtyard Florence, responded to this reviewResponded 15 January 2018

Mudbug1, thank you so much for this awesome review of our property! Our location right off of the interstate definitely helps us have a variety of restaurants and shops close by. We look forward to seeing you when your travels bring you back to The Courtyard by Marriott in Florence, SC.

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Reviewed 21 November 2017

Hotel was nice, clean rooms, friendly staff good food. Only complaint would be the hot tub. It wasn't really hot, only warm. There is a concert hall behind the hotel and the friends that we traveled with had noise from concert goers outside at 11 PM, so you might want the other side of hotel if there is a concert the night you are there.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Lynne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sparkle C, Manager at Courtyard Florence, responded to this reviewResponded 13 December 2017

Lynn B, thank you for providing valued feedback in regards to your stay. I was very pleased to hear that you enjoyed our Courtyard overall but disappointed the hot tub was not to your liking. We have shared your concerns with our maintenance team to ensure the hot tub is properly set to the appropriate temperature. I will also keep in mind to inform our guest about events happening near by. Thank you again for choosing our Courtyard by Marriott and we hope to see you again when your travels bring you back to Florence SC.

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Reviewed 9 November 2017

Checked in late with the best customer service..I had hurt my leg on the way up so I asked to be very close to the elevator...the gentleman had me right next door to it...Very clean, cozy and comfortable

  • Stayed: October 2017, travelled solo
    • Location
    • Rooms
    • Service
1  Thank Shuga1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sparkle C, Manager at Courtyard Florence, responded to this reviewResponded 17 November 2017

Shuga1, we are so thrilled that we were able to accommodate your room request upon check in! We strive to give all of our guests the stay they deserve and thankful that we did not fall short this time. We're very sorry to hear about your leg and we hope it has healed since your stay. We look forward to seeing you again when your travels bring you back to The Courtyard by Marriott in Florence, SC.

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Reviewed 31 October 2017

Room was quite spacious and comfortable. Conveniently located off of 95 and nice restaurants in area to choose from. Had some delicious oatmeal and coffee for breakfast in the morning; although it is not complementary as at some other hotels.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
1  Thank Joan W B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sparkle C, Manager at Courtyard Florence, responded to this reviewResponded 17 November 2017

Joan W B, thank you so much for taking the time to write us such a wonderful review about our property The Courtyard by Marriott in Florence, SC. We are very thankful to have such a wonderful location! I'm so glad you enjoyed our Bistro for breakfast and we hope when your travels bring you back through Florence you can try our dinner as well! We look forward to seeing you again soon!

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Reviewed 31 October 2017

My hotel stay was adequate. Service at The Bistro was terrible. This was shocking as I usually get great service in addition to the good food they serve. This time however, the young man behind the bar shouldn't be working there.

Stayed: October 2017, travelled on business
Review collected in partnership with this hotel
1  Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sparkle C, Manager at Courtyard Florence, responded to this reviewResponded 17 November 2017

David N, Thank you for staying with us at The Courtyard by Marriott in Florence, SC. We are terribly sorry that your experience at our Bistro was unsatisfactory! Our management has already had a meeting to resolve the problem and give proper training. We trust you will give us another chance when your travels bring you back through Florence.

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