My family has rented this beach house for over 10 years. It is a beautifully designed home with a great layout for large families. Ten years ago, the house was amazing. But it declines with each year that passes, as the owners or management do a poor job of maintaining what could be a lovely home. The upholstered furniture is well worn and well stained. It appears to have never been cleaned after all the renters who stay through the years. The walls have not been repainted and are horribly dingy, as are the carpets upstairs, filled with stains and tears. The cleaning company does an extremely poor job to prepare the home for the next renters. The same bath mats have been used for at least 10 years and look rarely washed. The dishes are pulled out of the dishwasher wet and put in the cabinet with water all over them that is never allowed to dry. The floors are sandy. The back porch has ants. It doesn’t appear the bedding is laundered.
I did email the management company with all of these concerns, with pictures attached, about two years ago in hopes that at least some things would be given some attention. My family doesn’t require the best of the best, but attention to a maintaining a couple things each year would be a nice gesture to let loyal customers know that they care about their property and their renters. We return each year hoping there has been some improvement, but unfortunately it remains the same. It is disappointing for such a lovely home to go downhill.