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Reviews (1,429)
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All reviewsbest westernsfront deskroom was cleangreat poolthe breakfast areashort driveclose to downtowngreat place to stayfolly beachno elevatorwould stay here againcontinental breakfastyogurtconvenient locationstaff was very friendly and helpfulhistoric districtfree parking
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Reviewed 8 March 2018

This was our first time at a Best Western. We were on a wandering road trip through the south east. After this stay we stayed at Best Westerns the rest of the trip. It is an "older style" exterior entrance motel but it has been extremely well maintained. It is a clean, comfortable, reasonably priced facility inside and out.

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  • Stayed: February 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank AABradley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 9 March 2018

Hi AABradley!

Thank you so much for choosing to stay with us, and for your loyalty to our Best Western brand! We're happy to hear you enjoyed your clean, comfortable, reasonably priced stay here with us in Charleston, and that you liked it so much you continued to use BW for the rest of your journey. We hope you're having a great time, and we hope to see you again real soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2018

This older style motel is meticulously maintained. The linens were crisp, fresh and clean. The staff is friendly and willing to help. I would stay here again. The only issue I had was that after staying 3 nights I realized the cleaning crew loves to get started early, so don't expect to sleep in. The comfy bed will make you want to sleep in though.

  • Stayed: March 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank dockep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 7 March 2018

Dear dockep,

Thank you so much for taking the time out to post such a lovely review about our property. We truly appreciate the effort, and your business, and we hope to see you again real soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

Everything was wonderful, the staff and facility were excellent. Breakfast the nest morning was great as well. The only issue we ran into was the parking. There wasn't enough parking spaces for the amount of rooms.

  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank crystalkayland85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 6 March 2018

Hi crystalkayland85,

Thank you for the "great" review! And for choosing to stay with us, we really appreciate it! We're happy to hear you had a great experience and we hope to see you again soon!

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Reviewed 4 March 2018

We loved this hotel as it was clean, had comfortable beds and was in a great location. We visited both Charleston and Folly Beach while staying there. The breakfast coffee was amazing and there was a good variety of foods to choose from.
It is very dog friendly and in fact our dog was given a bag of treats and two bottles of water when we registered. We would definitely stay here again.

Stayed: March 2018, travelled as a couple
Thank magoomason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 6 March 2018

Dear magoomason,

We're so happy you two and your fur baby enjoyed your experience here with us! Thank you so much for taking the time to post your feedback, we really appreciate it! Can't wait to see you again!

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Reviewed 2 March 2018 via mobile

I've stayed here a month or two for work. I think the second room I got there were cockroaches climbing out of the tub drain. The wifi signal is really weak if you're staying in the back building, if you get one at all. Breakfast is pretty good, but would be better if they mixed it up a bit and added some variety. Other than that I can't complain. Also the ladies at the front desk have always been really nice!

Stayed: February 2018, travelled on business
Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill R, General Manager at Best Western Charleston Inn, responded to this reviewResponded 6 March 2018

Dear Daniel R,

Thank you very much for taking the time to post your comments about your visit. We appreciate the feedback we get from sites such as this one.

I am sorry you did not thoroughly enjoy your visit with us. We strive to offer each guest clean, comfortable accommodations with excellent guest service. Obviously, in your case, we fell short of our goal.

Again, thanks so much for taking the time to post your comments. We hope you'll give us another chance.

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