My husband and I just returned from a three-night stay at the Planters Inn. We have visited Charleston several times and have stayed at the Governor's House and at the French Quarter. Planters Inn does not measure up to either of these properties.
Here are the pros and cons. PROS: The location at the corner of Market and Meeting Streets makes it easy to walk pretty much anywhere you would want to go. Front desk staff and bellmen were pleasant and willing to assist with questions and reservations.
CONS: Our room was on the first floor in the corner at the front of the building (rm. 106), right on Meeting Street. We had no pleasant view, just concrete. Because it was on the street, we heard a lot of people and traffic noise (sirens). The room was small, with a fake fireplace. The linens on the bed were thin and worn out, and the flat sheet used on the mattress came undone very easily (no fitted sheet). The pillows were so soft and flattened that we had to ask for replacements, which were not much better. We have never seen such bad pillows anywhere we have ever traveled. The air conditioner was very large and so loud that we had to turn the television up to what normally would be blaring in order to hear it. It ran constantly, regardless of temperature. Some times, we just turned it off, because we couldn't take it anymore. Again, in all our travels we have never experienced anything like this.
The towels in the bathroom were as thin as those you would find at a much less expensive hotel, and the toilet paper was single-ply! Come on! At these rates? The hot water was unreliable. One night, even with the faucet on the "hottest" setting, the water in the shower was tepid.
We ate breakfast two of the three mornings in the hotel dining room. Breakfast is not included with your room. The $10 continental breakfast is like what you would get at the Hampton Inn, but the pastries are homemade. Coffee was good. There is no hot food in the continental breakfast. The first morning, the wait staff spent a lot of time talking amongst themselves. The second morning, the staff was so loud that we could hear everything about their personal business. It was distracting and not relaxing. The final straw was the discovery of a hair in my cut fruit. We went to the manager, who deducted the charge from our bill. We did not go back again.
The location of the hotel, while convenient, does put you right out into literally throngs of people visiting the open air market. If you like more space and solitude, this is not your best location.
The wireless Internet connection was slow and unreliable with frequent disconnects.
In closing, a few final thoughts: We booked our room through a popular hotel booking sight, and we have some concerns that we were given a substandard room because of this. I think the hotel and the website would deny it, but we will never do this again.
We paid about $400 per night with taxes, and it was not worth it. The really sad thing is that what was supposed to be a romantic, relaxing getaway was tarnished by this experience.
- Official Description (provided by the hotel):
- Winner of Travel + Leisure magazine’s #1 Best U.S. Small Hotel Award, PLANTERS INN is South Carolina’s only member of Relais & Châteaux, the exclusive collection of renowned boutique hotels in the world’s most romantic destinations. This AAA Four Diamond Historic Hotel is beautiful to behold with high ceilings, silk window dressings, dozens of working fireplaces, and a four-poster bed with luxurious Italian linens in every room. Thanks to the best location in the very heart of the Historic District, guests do not need a car while at Planters Inn. Complimentary amenities include refreshments in the parlor throughout the day and evening, macarons delivered with turndown, Gilchrist & Soames spa-quality bath products, Pivotal Fitness Club access, and wifi. What’s more, a hidden garden courtyard illuminated by flickering carriage lanterns provides an enchanting sense of arrival to Charleston's most romantic restaurant: Peninsula Grill, home of the famous 12-layer Ultimate Coconut Cake. ... more less
- Reservation Options:
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- Also Known As:
- Planters Hotel Charleston