My husband and I just returned from a three-night stay at the Planters Inn. We have visited Charleston several times and have stayed at the Governor's House and at the French Quarter. Planters Inn does not measure up to either of these properties.
Here are the pros and cons. PROS: The location at the corner of Market and Meeting Streets makes it easy to walk pretty much anywhere you would want to go. Front desk staff and bellmen were pleasant and willing to assist with questions and reservations.
CONS: Our room was on the first floor in the corner at the front of the building (rm. 106), right on Meeting Street. We had no pleasant view, just concrete. Because it was on the street, we heard a lot of people and traffic noise (sirens). The room was small, with a fake fireplace. The linens on the bed were thin and worn out, and the flat sheet used on the mattress came undone very easily (no fitted sheet). The pillows were so soft and flattened that we had to ask for replacements, which were not much better. We have never seen such bad pillows anywhere we have ever traveled. The air conditioner was very large and so loud that we had to turn the television up to what normally would be blaring in order to hear it. It ran constantly, regardless of temperature. Some times, we just turned it off, because we couldn't take it anymore. Again, in all our travels we have never experienced anything like this.
The towels in the bathroom were as thin as those you would find at a much less expensive hotel, and the toilet paper was single-ply! Come on! At these rates? The hot water was unreliable. One night, even with the faucet on the "hottest" setting, the water in the shower was tepid.
We ate breakfast two of the three mornings in the hotel dining room. Breakfast is not included with your room. The $10 continental breakfast is like what you would get at the Hampton Inn, but the pastries are homemade. Coffee was good. There is no hot food in the continental breakfast. The first morning, the wait staff spent a lot of time talking amongst themselves. The second morning, the staff was so loud that we could hear everything about their personal business. It was distracting and not relaxing. The final straw was the discovery of a hair in my cut fruit. We went to the manager, who deducted the charge from our bill. We did not go back again.
The location of the hotel, while convenient, does put you right out into literally throngs of people visiting the open air market. If you like more space and solitude, this is not your best location.
The wireless Internet connection was slow and unreliable with frequent disconnects.
In closing, a few final thoughts: We booked our room through a popular hotel booking sight, and we have some concerns that we were given a substandard room because of this. I think the hotel and the website would deny it, but we will never do this again.
We paid about $400 per night with taxes, and it was not worth it. The really sad thing is that what was supposed to be a romantic, relaxing getaway was tarnished by this experience.
- Official Description (provided by the hotel):
- Holding court in the very heart of Charleston's famed Historic District, the 64-room Planters Inn Relais & Châteaux is the city's iconic grande dame hotel. Uniformed doormen welcome every arrival, ushering guests inside the gloriously restored circa 1844 building to a sanctuary of elegant style and genteel service. Voted #1 Best U.S. Boutique Hotel by readers of Travel + Leisure magazine, Planters Inn is a world of civility, sumptuous cuisine, and cultural pursuits. Soaring ten-foot ceilings, dozens of working fireplaces, and a stunning collection of antiques and Baker Historic Charleston décor, including a sumptuous four poster bed in every guest room, create a luxurious ambiance described by Travel + Leisure as "akin to an overnight with well-to-do friends in their old Charleston mansion." Hushed tones of buttercream, Lowcountry greens, and pale powder blue paint the walls, while raw silk fabrics frame the windows. There's also more to Planters Inn than meets the eye: A hidden courtyard illuminated by flickering carriage lanterns provides a beguiling entry to Peninsula Grill, the city's foremost dining experience. Planters Inn and Peninsula Grill are longstanding members of Relais & Châteaux, the exclusive collection of luxury boutique hotels and gourmet restaurants located in the world's most romantic, most cultured, and most memorable destinations. Are you excited for your getaway to Charleston? We are excited to welcome you to Planters Inn. ... more less
- Reservation Options:
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- Also Known As:
- Planters Hotel Charleston