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“Perfect stay”

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Hampton Inn & Suites Wilkes-Barre
Ranked #1 of 21 Hotels in Wilkes-Barre
Certificate of Excellence
Reviewed 20 October 2017 via mobile

Driving through and using TripAdvisor app to find a hotel. Was looking at lower cost hotels but decide to spend a few dollars more and stay here. VERY glad we did, everything was awesome from the friendly staff at check in to the clean, roomy, comfortable beds, breakfast selection was delicious with a wide variety of items. Would definitely recommend staying here.

Stayed: October 2017
Thank Jess E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded 23 October 2017

Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit”.

I am pleased to hear you enjoyed your recent visit with us and hope we will see you again should your travels bring you back our way. Please let me know if there is anything else we might have done differently to make your next stay more enjoyable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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34 - 38 of 792 reviews

Reviewed 19 October 2017

This was my husband and I first stay here and would definitely come back. Location was great, plenty of stores and restaurants. Lovely staff. We loved it. We slept well, and had great quality time.We would definitely recommend the Hampton to friends and family who will travel in this area.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded 20 October 2017

Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit”.

I am pleased to hear you enjoyed your recent visit with us and hope we will see you again should your travels bring you back our way. Please let me know if there is anything else we might have done differently to make your next stay more enjoyable.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

For a one night stay the value was good. Breakfast the same as other Hampton inns. The bed was comfortable but the heating system was very noisy. The shower was great so all in all our stay was ok and most probably stay there again.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Rosemary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

I am very sensitive to perfumes and scents, and the hallways were filled with what was probably a cleaning scent which stuffed me up and made me nauseous. Fortunately, the rooms were not. Fantastic breakfast!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank ddsettl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded 19 October 2017

Thank you for letting us know how you enjoyed your recent stay at our Hampton Inn & Suites in Wilkes-Barre. Your feedback is very helpful for us to discover where improvements can be made to our service and accommodations. Our goal is for each of our guests to experience a “perfect visit”.

I am pleased to hear you enjoyed your recent visit, But see we may have fell short of our goal. We sometimes spray some Fabreeze in our hallways. We have found this scent not to be too offensive or linger. Hopefully your observation was a notices shortly after being sprayed and not throughout your visit.

We hope you will consider staying with us in the future when your travels bring you back our way.







with us and hope we will see you again should your travels bring you back our way. Please let me know if there is anything else we might have done differently to make your next stay more enjoyable.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017

This is a very nice hotel with a friendly and helpful staff. Everything is pristine from the lobby and breakfast area to the guest rooms. The breakfast selections were very good. I'll gladly stay here anytime I'm in the area.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank U6095ZEterrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff F, General Manager at Hampton Inn & Suites Wilkes-Barre, responded to this reviewResponded 18 October 2017

Thank you so much for letting us know how we are doing. So glad to here you enjoyed your visit. Your kind words will be shared with our entire team. We all hope to see you again whenever your travels bring you back our way.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Wilkes-Barre

Address: 876 Schechter Dr, Wilkes-Barre, PA 18702-6783
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Wilkes-Barre
#1 Family Hotel in Wilkes-Barre
#3 Business Hotel in Wilkes-Barre
Price Range: $157 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Wilkes-Barre 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hampton Inn And Suites Wilkes-Barre
Hampton Inn & Suites Wilkes-Barre Hotel Wilkes-Barre

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