My husband and I just returned from celebrating his birthday at the French Manor Inn & Spa. We are big B&B fans, and make an effort to stay in smaller inns wherever we travel. I read the other reviews on the French Manor before selecting it as our choice, and have to say that after our experience there, I agree with some of the other negative reviews we saw on TripAdvisor. There don't seem to be many other hotel/inn options in this region of the Poconos, and if anyone else knows of something - we'd love to know about it! Therefore, despite the negative reviews, we did see some other five star and glowing reviews of the French Manor and decided to book it.
We checked into the inn on a Friday, skied at Camelback Mountain on Saturday, and checked out on Sunday. We booked a dinner reservation at the French Manor Inn for Saturday night, and I had asked for some dinner recommendations in town for Friday night. The staff suggested we could just enjoy dinner in the "cafe" on the inn's property if we wanted a casual atmosphere. So, since we got there a bit late on Friday, we decided to do that. When I hear the word "cafe", I'm envisioning sandwiches, salads, and lighter fare. Apparently, the "cafe" at the French Manor is just another room which serves the same dinner menu as the main restaurant - meaning $50 entrees and over the top service. However, you are allowed to dress casually in this other room. We ended up spending $60 for soup and salads when we were really just looking for a light dinner to tide us over before going to bed. But the food was good, so it was fine.
Our room ($250 per night), was the Florence room in the main house. It was much larger than we expected, but small details in the space were just "off". One of our face towels had someone else's mascara on it and clearly had not been washed. The heater was becoming detached from the wall in the bathroom. The bed spread seemed old and the curtains looked like they had been there at least 20 years. Then, the guests in the room above us arrived. We knew when they arrived and when they went to bed, because we could hear their footsteps and muffled conversations. Overall, the room just wasn't a space you wanted to spend time in and relax. Moreover, it was not worth the $250 price tag per night.
The breakfasts, as other reviewers state, were overall pretty good. However, the staff is young, inexperienced, and slightly awkward. Our major complaint concerning the breakfast was that on one of the mornings, both my husband and I ordered poached eggs. Both our eggs were overcooked and not that appetizing.
Dinner on Saturday night was a mixed bag. The french onion soup and salads/appetizers we had were great. I ordered the scallops, which were gritty and just okay. My husband had the short ribs which he reports were okay. We ordered a bottle of wine as well. The wine list is not accurate based on what they have available. Although our first two choices were unavailable, the bartender did find us a more expensive bottle that was similar to what we had ordered, and gave it to us for a lower price, which we really appreciated. However, in general we felt like the entire dinner experience was overpriced. We have been to highly ranked Michelin star restaurants before and have rarely left a meal where we felt like we overpaid for what we received. The service staff at the French Manor is just not trained properly, and there is an aspect of inauthenticity to the whole place that just feels strange and somewhat unwelcoming.
We're honestly surprised that the French Manor Inn is listed as a Select Registry B&B. The other Select Registry properties we've stayed at far surpass the experience we had at the French Manor. We feel like the French Manor Inn could be amazing. The property is beautiful, their new spa facilities (we only used the whirlpool hot tub) are gorgeous, and the food, while overpriced, is not horrible.
In our opinion, the French Manor Inn is overpriced for what you get. We loved the Poconos, and will likely ski at Camelback in the future. But we will not be staying at the French Manor Inn again, nor will we recommend it to friends.
- Official Description (provided by the hotel):
- This Pocono Mountains PA bed and breakfast is a beautiful stone chateau, offering 15 elegant guest rooms and suites complete with fireplace, Jacuzzi, private balconies, and views of the Pocono Mountains. Our secluded and romantic accommodations along with our fine dining on-site 4-diamond restaurant are ideal for any traveler. Look online to learn more about special packages, area activities and events, and to book your next luxury Pennsylvania weekend getaway with us! ... more less
- Reservation Options:
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- Also Known As:
- The French Manor Hotel South Sterling