I came here with my boyfriends family. When we arrived, the lobby was packed! So packed we almost turned around to leave, mind you it was Saturday afternoon. They gave us a 25 min wait time. There were enough seats for about 10 people and so we stood there for the whole time. We then were seated and our hostess and waitress were great. We ordered and after about a 45 min wait time, we got our food. The family agreed that the lighting was so low that we could barely read our menus without shoving them in our faces.
The waitress came by with all of our meals and gave everyone their food except for me. The waitress apologized and offered me a complimentary soup of the day (loaded baked potato soup) which was amazing! Then a man came by [I'm assuming he was the shift supervisor or something of the sort] and apologized so many times that everyone else had gotten their food except me. He brought me a complimentary side of mashed potatoes while I waited and even offered me yet another complimentary item: a slice of cheesecake.
My chicken and biscuits were great when they arrived to the table. Overall, the service was amazing and for the amount of people they had, they pulled off a great deal. I expected them to forget about the complimentary cheesecake since that comes at the end, but no they were right on top of it. This is a great place to go if you are also wanting to do a bit of shopping. (Stores around include Forever 21, Urban Outfitters, Claire's, H&M, and even a goodwill and food mart.)
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