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Reviewed 2 September 2016

Old motel with updated rooms. Wood floors with no carpet. Noisy AC unit, all they gave me was one bar of soap and no shampoo! Towels were old and funky. Outdoor pool not in service. TV was ok but had very limited channel availability.

Room Tip: Stay at another hotel.
  • Stayed: August 2016, travelled solo
    • Location
    • Rooms
    • Service
Thank Cruzer917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2016

We were experiencing car trouble traveling Memorial day weekend and had the unfortunate luck to get stuck in Mechanicsburg, Pa. We had to settle for this hotel against our better judgement and the price we were quoted $190 for 2 queen beds, one night stay but due to the lack of any other motel choices and our vehicle problems we had no other choice and the manager knew this Price listed on-line for this place was $65. You know your stay is not going to go well when you feet literally stick to the bathroom floor. We wore our shoes because the floors were so filthy. "High speed WiFi" was pathetic and was actually 2 mps when you could use it. It seems the manager turns it on and off when he feels like it. Room was a mess, bathroom was worse then any gas station bathroom you could think of. We did not even take a shower because it was that dirty. Slept on top of comforts we had in our vehicle because the bedding looked simply nasty. I would avoid this place at all cost unless of course your in our position and have no choice but then again sleeping in your car might be the better option. Anybody that has given this place any rating above 2 stars must be relatives or friends of ownership.

Room Tip: There are no good rooms
  • Stayed: May 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Don W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2016 via mobile

First off room was booked on Expedia and we had a set price, when we get there it just so happened they were going to tack on another $50.00. When we entered the room there was no smoke detector and the room was a dump, now for$170.00 that is not acceptable, we then proceed to get a refund and leave but that was not possible, the guy at the desk was rude and hateful, after a half hour and my calling the local police he finally decided to refund the money and told us we needed to leave, the kicker was we went 500ft to the Windham and the room was $70.00 cheaper and a lot nicer. DO NOT RECOMMEND THIS DUMP. if I could rate a 0 I define try would!

Stayed: May 2016, travelled with family
Thank gzonghetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team Member at Motel 6 Mechanicsburg - Harrisburg West, responded to this reviewResponded 24 May 2016

Dear Guest,
Thank you for sharing your post. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe with the expectations of our rate and housekeeping cleaning of your guestroom. We encourage you to contact our Guest Relations at 1-855-787-9864 to record the details of your stay to help us provide a better guest experience in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2015 via mobile

I have never been so thoroughly insulted! The manager was rude and ignorant and called my husband a liar. We did not stay, we asked for a refund and left. Do not stay here! First of all the curtain in the room was broken, couldn't even close it, had to rig it so no one could look in on us. Second he called twice and said my husband was smoking in the room, which he was not. He uses a vapor and was outside with it the entire time and the manager said he saw him smoking in the room. Tell me HOW? Peep much? Save your time and bypass this motel.

Stayed: October 2015, travelled as a couple
Thank Sally R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, brand expericened team member at Motel 6 Mechanicsburg - Harrisburg West, responded to this reviewResponded 12 October 2015

Sally,
Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe. We invite you to contact our Guest Relations at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2015

Manager and front desk associates are lazy, rude, and disrespectful. Would not recommend staying in this hotel. The hotel is not friendly towards pets or non-smokers. Provides no accommodations on errs of the staff, and is overall non-cooperative to enhancing the customers experience. WOULD NOT RECOMMEND!

The Manager, Manny Patel, is worthless if you have any complaints or issues, and you are better off switching reservations to a new lodging venue.

The room is average. nothing noteworthy. wifi is intermittent, and if you have any connection issues, don't bother calling the front office. poor lighting, cramped bathroom, and door locks are not reliable and require fiddling with the door or front office visits for new keys.

Office also believes in having customers constantly switch rooms at their convenience for a single stay. DO NOT BOOK HERE. PLENTY OF BETTER OPTIONS.

  • Stayed: June 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank Daniel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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