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“Great soups and potato salad”
Review of Isaac's

Isaac's
Ranked #80 of 614 Restaurants in Lancaster
Cuisines: Deli
Restaurant details
Reviewed 26 September 2016

Always a great place - you can't go wrong with anything here. The soups are good and the pretzel sandwiches. Don't forget to try the potato salad - it's some of the best!

    • Value
    • Service
    • Food
Thank stu p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 28 of 64 reviews

Reviewed 23 September 2016

If you want a delicious pretzel sandwich, Isaac's can't be beat! (Salty eagle w/ honey Dijon is a must!) If you want great service, this may not be your place.

We got a take out online order and the person behind the counter asked my husband's name, went to get his bag, and rang him up. The guy asked if he wanted the receipt in the bag, so my husband said yes. He got home and it was the correct receipt with the wrong food. He promptly returned to Isaac's at Greenfield where he was accused of taking the wrong bag (which the server gave him) and leaving before the server could give him the right one (although he lingered a few minutes to chat with a friend in front of the counter). Also, there was a second copy of our receipt in the BOTTOM of the wrong bag under the food! It was clearly Isaac's mistake, so a simple apology would have been nice, however, the manager came over and tried to joke with my husband about being a thief...no "oops!" no "sorry about the mix -up" nothing...just helped the server put the blame on my husband. They never admitted their mistake, just kept saying that they "don't remember" it happening like that. Now we just finished our soggy cold sandwiches, which would have been nice and warm without the mix - up.

I realize anyone can make a mistake, but it's how you handle it that matters. If they had tried make things right it would have left a great impression. Accusing customers is not a professional way to run a business.

If you want great sandwiches, take a quick drive to Isaac's in Strasburg where the service is friendly and where the customer is treated with respect.

    • Value
    • Service
    • Food
Thank KKhameleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2016

Isaacs is a favorite of my Reverend friend. It is his always meeting place for brunches and lunch. The location is great if you are visiting Strassburg Railway Museum but it is an overkill for quality conversation... I would give it an extra star if they sound prof fed it.

Thank MoJoGapPennsylvania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2016

Friends from Delaware wanted to meet half way from Harrisburg and this fit the bill. This was their first experience of an Isaac's and once they had a pretzel sandwich they wished they had one in Delaware. One can never go wrong with Isaac's in either food or service.

Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2016 via mobile

This place was recommended to us by our hotel and was in walking distance. All four of us had a different lunch and we were thoroughly pleased. The soup and sandwiches were absolutely delicious. Will definitely go back there again.

Thank Lara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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