Foodservice was terrible! (4) people ordering (5) entrees for (3) and 1 diner ordering a fried swordfish and chips main. All entrees came quickly but the main fish meal came out grilled (not fried as per the menu sighted) and it arrived when everyone else were near finishing their meals despite a request to chase up the one outstanding order! The waiter was also removing finished meals whilst my main was being consumed! A disaster. We were introducing our ‘foodie’ friends to the restaurant but none of us will be returning (the cook did apologise but quite frankly, not good enough) Business is tough - the owners would not be happy with this sub standard delivery.

We are locals and have eaten here many times. I find it so disappointing every time I visit - hoping it will be better as this place has so much potential. The food offering is over priced - no 2 ways about that. We booked a table for 6.45pm on a Saturday evening, we ordered our starters and drinks (via a QR Code), these arrived promptly just after 7pm and were fine (2 starters and 3 drinks = $100). Waiting staff were keen to take the menus from our tables and we told them on several occasions that we intended to order more food (we were trying to pace ourselves). Close to 7.25pm, we decided to order our next course only to be told “that is a problem as the kitchen is closed”!!! Imagine our surprise - no one had told us that the kitchen would close by 7.30pm on a Saturday night. The waiter checked with the kitchen who confirmed the fryers had in fact been turned off and they could only do oysters or cold prawns. As we’d already had ceviche - we didn’t want another cold meal. Thank you - we would move on. Soooo very disappointing. Come on Fisherman’s Wharf Woy Woy - you can do better. Make the most of the fantastic fresh produce you have (we’ve never had any issue with the fish we buy from your market shop - its first class), tweak your pricing structure and maybe you’d get more happy customers into your beautifully decorated restaurant to enjoy the lovey location.

Great spot. But a $40 minimum spend, very ordinary food and less than ordinary customer service. An underwhelming experience. My third visit and won't be going back.

What a gem. We got the fishmans basket. Wow it was delicious. There was a bit of a wait for our food as they were busy. There’s a playground for children to have a play. There was plenty of seating.

Very disappointing. When you are paying premium prices - $30 an entree and $50 a main - you would expect a decent level of customer service and experience. Nope not here. The experience was rushed and unpleasant, and the customer service lacking. They set the scene from the start - a long email you get sent after you book outlining all their rules. And it doesnt improve from there. The staff didnt seem to be enjoying their job. $50 mains were simply dumped on our table without any care who ordered it. Even at the local tavern the staff will have the decency to ask who ordered the 20 dollar snitty when they bring it out. And when staff did interact with us it was awkward - twice they came over during our meal to question the validity of our gift voucher we used (you have to prepay for everything), and another time to remind us that we had to leave soon as our alloted 90 mins was almost up. We got so frustrated with the drink service - we could see our (prepaid) drinks sitting on the counter for long periods - that we started getting up and getting them ourselves. Oh and you have to open your own bottles of champagne. My advice is to spend your hard earned cash elsewhere. Go to one of the many local cheap and cheerful restaurants where you will get a warm and friendly experience.