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Reviewed 2 April 2018 via mobile

Traffic home to Sydney from Forster killed us. Stopped at Terrigal at The Crowne Plaza.

Great night.
Big thunder storm.

But nice wine, great restaurant and relaxing in mind equals a good night!

Last here in the eightees. Good changes, still a great location on hotel.

Can’t go wrong!

Date of stay: April 2018
Trip type: Travelled as a couple
Thank DeeCee1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCrowne, General Manager at Crowne Plaza Terrigal Pacific, responded to this reviewResponded 4 April 2018

Hi There,

Thank you for your feedback.
It's great to hear that your last minute decision to stop off at Terrigal was a worthwhile one! Crowne Plaza Terrigal Pacific has really become a fixture of the Central Coast and is loved by both locals and visitors alike. So glad to hear that you enjoyed dinner and a show (the lightening out over the Ocean was amazing that night!).
Don't leave it so long to come see us again!

All the best,
Ryan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

Booked a room originally for a 2 night getaway on our anniversary, we ended up extending by another night because of how much we adored it! Our room was on the top floor of the hotel, overlooking the ocean and the pool. The room itself is huge with everything catered for (we spent most of our time in the robes haha), with an easy walk across the road to the beach, and ample choices of cafes and restaurants to eat at. The staff were all friendly and attentive, with things like spare towels or extra conditioner never feeling like a hassle. The live music coming from the bar downstairs combined with the crashing waves made for a lovely afternoon in before a nice dinner beachside. The bed was large, clean and comfortable as well. Will definitely be back!

Room tip: One overlooking the beach, the lady at reception said we were in a 'quiet room'
Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Emma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCrowne, General Manager at Crowne Plaza Terrigal Pacific, responded to this reviewResponded 1 April 2018

Hi Emma

Congratulations on your wedding anniversary and we appreciate you both choosing to celebrate it at the Crowne Plaza Terrigal Pacific by enjoying a 3 night stay.

It is great to read your review and what sounds like a very relaxing enjoyable time. We are delighted you enjoyed the celebrations and hope that we may see you for your next anniversary,

Best Regards

Ryan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018 via mobile

Overlooking Terrigal beach, the views were unbeatable.
The facilities are pretty dated, but the rooms are clean.
Staff were very welcoming and friendly at all times.
There are bar/restaurants within the hotel, but it’s just as easy to walk along the main street to all the other options.
Signed up to their loyalty program and got a couple of free drinks!

Date of stay: March 2018
Trip type: Travelled on business
Thank Margherita_Lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCrowne, General Manager at Crowne Plaza Terrigal Pacific, responded to this reviewResponded 18 March 2018

Hi

Great to welcome you to the hotel and thank you for your review of Crowne Plaza Terrigal Pacific.

It is pleasing to read that you enjoyed your time in the hotel and had an opportunity to explore the local Terrigal village. The views across the hotel really are a great way to relax and unwind.

We hope to see you again,

Kind Regards

Ryan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018

We stayed here one night on our road trip and this place is set in a beautiful location across the road from the beach. It has a great pool and outdoor spa, very refreshing and relaxing. A spa which I didn't have time to visit. Our bedroom had a balcony overlooking the street and beach, you can sit there and enjoy watching life go by. We had 2 queen beds which were comfortable but wished we had had only a blanket as the doona was too hot!It was winter doona. The air con is in the wrong place, blowing cold air to one bed and the other person boiling hot! We had to sleep with the window closed as The noise level at night is constant. The receptionist was very friendly upon checking in and gave us a small upgrade. I would come back here. The $25 for carpark is a rip off and should either be included in the cost of the room or decreased. We didnt have breakfast here, it is $30 pp and we eat very little at breakfast so not worth it.

Room tip: Choose a high room with views of the bach
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Isabel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCrowne, General Manager at Crowne Plaza Terrigal Pacific, responded to this reviewResponded 13 March 2018

Hi

Thank you for your feedback in regard to your recent stay at Crowne Plaza Terrigal Pacific.

Hearing the waves roll in and watching the passing delights of the Terrigal village certainly does help to set the scene for rest and relaxation.

I take your feedback onboard and will discuss with my team your comments.

Keep in mind for future visits the hotel provides a secure basement parking option onsite, however there is also a 24 hour council multistory carpark located opposite the hotel for those who prefer no parking charge.

We hope to see you for another road trip visit,

Best Regards

Ryan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

Having stayed here on several occasions before it was the obvious choice this time around, however, The bed was uncomfortable, unbelievable loud Diesel engine noise in early morning to wake us up.... but mostly the absolutely disgusting pungent stench in the car park... we will not stay here again.

Date of stay: March 2018
Trip type: Travelled with family
Thank themorgans69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCrowne, General Manager at Crowne Plaza Terrigal Pacific, responded to this reviewResponded 10 March 2018

Hi

Thank you for your comments.

It was disappointing that we didn’t meet your expectations this time around.

I read with concern about the noise level outside the hotel that disturbed your stay and I apologise that you experienced this.

I would appreciate discussing this in further detail so we may ascertain what the disturbance was outside the hotel to ensure it is avoided, please contact me via Reservations.Terrigal@ihg.com.

In the future if there is anything wrong with your stay, feel free to bring it to the attention of our staff immediately. We will find a solution for you.

Regards

Ryan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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