We stayed here for a night on our way back to Sydney and were so happy to discover such a clean and modern room. Our small kids loved the pool (even though it was freezing in May!) and ran around the room with excitement.
Literally just next door to the motel is a large playground where we were able to cook dinner and have the kids run off some every.
Highly recommended.
Thank you so much for your wonderful review! We are so pleased to hear you enjoyed your time spent with us. It's great your family had a great time and loved the room. The playground next door is a great place for the kids to have a run around. We thank you for your feedback and look forward to welcoming you again the next time you are in Singleton.
The room was very nice, clean,spacious and every thing working.
Staff were very helpful. The only big disappointment was the wifi. It was available at the reception but would not download in the room, although several efforts were made.
Thank you for your review. It's great to hear you enjoyed your stay with us and found your room spacious and clean. We are aware of some issues with our complimentary Wi-Fi and are in the process of replacing the current system. We expect this to be completed within the coming weeks. We hope to see you again the next time you are in Singleton.
Centrally located, this motel does everything pretty well. Reception is professional and friendly. Room was a little dark, but large and very clean and bed was comfortable. Easy parking. Did not try wifi so could not comment. Roadworks outside a bit annoying but this not the fault of hotel of course. Pretty good value. Would stay again.
Thank you Greg for your wonderful review! We are so pleased to hear you enjoyed your stay with us and found your room spacious, comfortable and clean. It's great our friendly staff looked after you during your stay. We thank you for your feedback and look forward to welcoming you again the next time you are in Singleton.
Booked a 2 bedroom apartment 7 weeks prior to our arrival we were told it was the last one left, so we gave our credit card details and was sent a booking confirmed email. Then 3 weeks to go before we arrived we were notified by email on Sunday that it was no longer available and were offered a 2 room suite 1 Queen bed in one room and the other queen bed in the lounge room. Very disappointed and phone call would have been nice to tell us why it was no longer available. If we travel to Singleton again will give Mid City Motor Inn a miss, it cannot guarantee accommodation you booked.
Thank you Diane for your feedback. We are sorry to hear you felt the need to write a review without first staying with us. The apartment in question had accidently been double booked and was in fact not available at the time we had taken your booking. This was an error on our end, of which was noticed by our Manager on Sunday. We had offered you the best possible option for a replacement suite of which also included a substantial discount for the trouble caused. By return email, you had decided not to take us up on this special offer and did not give us a chance to make things right for you before providing such an unfair, review, score and rating on our property. You also advised us you had booked another property who provided a better deal than we offered, yet you say you may not be travelling to Singleton after all? Once again we deeply apologies we were unable to accommodate you on this occasion. Our preferred method of contact is through email rather than a phone call, this way we have necessary information recorded. We apologise if you preferred to receive a phone call from us instead. We are human and mistakes happen, when they do occur on the rare occasion we do our utmost best to correct them. It's a shame you will miss out of the wonderful facilities, friendly staff and convenient location we have to offer at the Mid City.
We were reassured by the fact that reception required all guests in the room to have temperature checks upon check-in. The rooms were very clean and sanitised. Location was central with a nice river track running right at the back of the inn.
Thank you so much for your kind review. At the Mid City Motor Inn, we are doing all correct and necessary measures to ensure a safe environment for our guests. It's great to hear you liked your suite and made the most out of our surroundings while staying with us. We look forward to welcoming you the next time you are in Singleton.
