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N R
Sydney, Australia

Great place to stay

5.0 of 5 bubblesReviewed 25 Mar 2014
We just had a 10 day stay at Pandanus and could not have been happier. Liz, the manager, was so helpful and could not have done any more for us than she did. The apartment was clean and comfortable, and we especially like the patio area. Even though the Internet was slow, it was available. But the great thing about the island is to get away from the Internet. The restaurant next door was excellent and we ate there twice while we were on LHI. I would highly recommend this accommodation to anyone.
Date of stay: March 2014
Trip type: Travelled with family
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      Reviews (31)
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      14 - 19 of 31 reviews
      Reviewed 3 February 2014

      We stayed at the Pandanus early January 2014 and absolutely loved our time at Pandanus. We stayed in a gorgeous cottage / unit that was fully self contained. The unit had all the facilities required for a relaxing break including full compliment of cooking facilities, picnic basket/ bag (to use at one of the many bbq facilities you find on the Island), foxtel TV , torches and more.
      We loved sitting on the front porch at the end of a long day of bike riding, swimming, snorkelling , hiking and just taking in the lush tropical garden setting and enjoying a wine .

      We found the host Liz very engaging and thoughtful, ensuring we had access to transport and any other requirements. Liz was very caring in regards to our young son who has a peanut allergy making sure that there was no risk whatsoever. We very much enjoyed getting to know Liz and understanding life on LHI from the perspective of a true local Islander.
      We loved the fact that our mobiles didn't work on the Island and we had no internet connectivity. ALthough we could access the internet at the hotel we chose not to connect online and really take advantage of being remote.
      Great holiday with so much to do on the Island. OUr stay of 5 days was way too short and we can't wait to make a trip back to LHI in the not too distant future - definitely stating and Pandanus once more.

      Date of stay: February 2014
      • Trip type: Travelled with family
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      5  Thank 63Bondi
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 13 January 2014

      We rented the two one-bedroom apartments at Pandanus over Christmas 2013. My husband and I were in one apartment and our Sydney transplant daughter was in the other. Great location - apartments were roomy with well-stocked kitchen. The bbq grill was great - we grilled out several nights. Liz was a great help - met us at the airport and was willing to drive us as needed around the island. Also most helpful describing various beach/ hiking/dining options available.
      Lord Howe has certain 'quirks' that should be considered before going there. First of all the island is very quiet, no cell phone service and night life ends with dinner service that ends about 9:00 pm. The island is also very hilly- if you don't like walking or riding bikes, transportation is difficult. Apartments will drive you to dinner and the restaurant will return you, but outside of that, you are on you own 2 feet.
      Secondly, make dinner arrangements as soon as possible. Restaurants are open only certain nights, and they fill up quickly.
      Third, bring some of your own food. We brought 2 dinners - steak and chicken. Also brought several bottles of wine. Food is available and varied on the island (bakery goods especially great) but it can be expensive.
      Finally, expect a great time. The water is spectacular. The folks are super nice and Pandanus was a super place to stay.

      Date of stay: December 2013
      • Trip type: Travelled with family
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      3  Thank collieSue
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 21 December 2013

      We booked at Pandanus for 6 nights under the impression that the apartments were stand-alone
      cottages. Their website does not mention that the apartments are duplexes, so you have a common wall with your neighbours. If you wish to read a book or have a drink during the afternoon on the front verandah there is no privacy as the other guests are right next door (abou 10 feet away). At night we could hear them walk around, due to the timber floors, doing their washing etc, the pump must have been right under our bedroom and we could hear every tap being turned on and off. Very disappointing to pay that amount of money and have basic facilities like that. The bathroom and the kitchen are average as well, with a very small shower ; there is nothing luxurious about Pandanus. We stayed in the 2 bedroom Kenya Apt, which is a replica of the one next door. They do not provide bicycles but saying that Liz was a very good host and drove us to anywhere we wanted. I think for the price they charge it was disappointing.
      Everything on Lord Howe Island is expensive ie. the restaurants, the supermarkets, the gift shops. It is a pity because it is such a beautiful island and so close to the mainland!

      Date of stay: November 2013
      • Trip type: Travelled as a couple
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      4  Thank Marie_Pierre2013
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 24 November 2013

      We were looking for 2 bedroom accommodation on Lord Howe as we were spending 5 days with friends from Norway. We could not have been happier with our choice. The email correspondence prior to our visit was friendly and helpful and all our questions were answered promptly. Liz was there to meet us when we landed, and the bare-footed welcome was a good introduction to the casual feel of the island. We were taken on an informative tour of the island and then made to feel very welcome at Pandanus. Our villa was spotlessly clean and well equipped. It was also incredibly quiet and private (only 4 villas). The outdoor bbq area was huge and we made use of the bbq for breakfast and dinner. When we decided to eat out, Pandanus Restaurant on the property was outstanding and well deserved of its No. 1 rating on TripAdvisor. Liz was always available to advise and also popped in with some bananas straight from the tree. When our flight was delayed on the homeward journey due to bad weather, Liz again kept us informed and made sure we had a bed for the night should our flight have been cancelled (which fortunately it wasn't). Lord Howe Island is a magical place. We hired bikes for the week and enjoyed the many hiking trails. All in all, the perfect place to take visitors from the other side of the world and the perfect place to relax.

      Room tip: We stayed in Villa No. 1 which was at the end of the garden and very quiet although all 4 looked lovely.
      Date of stay: November 2013
      • Trip type: Travelled with friends
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      1  Thank MimiNSW
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 28 September 2013

      What a terrific time we had during our week in Lord Howe. We arrived to a warm welcome by Liz our host at Pandanus Apartments - we had booked very late and had luckily secured a spot at Pandanus quite late in the day. The place was terrific - Liz welcomed us at the airport and took us on a tour of the island before taking us to our great 2-bed apartment set in a most beautiful tropical garden setting. She couldn't do enough for us, offering to take us to one of the local stores to do an initial shop, dropped us down to the bottle shop to get some supplies and was always on hand to drop us to get our bikes, down to a barbecue spot or out to dinner at one of the restaurants. The location of Pandanus was perfect, close to Neds Beach and lots of great spots to eat - Beachcomber, Greenback's Eatery (up the hill) and the restaurant at Pandanus itself, which was terrific - lovely food. As a family of 4 we had a terrific time and would strongly recommend Pandanus to anyone heading to the island.
      Thanks Liz for your great hospitality - we will definitely be back again soon.

      Sherie C

      Date of stay: September 2013
      • Trip type: Travelled with family
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      2  Thank Sheridan C
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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