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Sonya

Not bad

3.0 of 5 bubblesReviewed 27 Jan 2021
Basic rooms not too bad bathroom dated toliet ran after every flush
Basic for a resort has potential looks somewhere between neglect and new owners or like some one is trying to resetect it hard to tell dust under beds cobwebs outside but looks like they're trying in areas to start over..great potential saw a mouse run in from the kitchen I guess that happens in bush setting
Date of stay: November 2020
Trip type: Travelled with family
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    Reviews (168)
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    8 - 13 of 168 reviews
    Reviewed 24 January 2021

    Driving in to the resort (retreat is a more honest description) we felt relaxed by the huge trees and myriad vegetation. It is nestled in the valley surrounded by majestic ranges.
    Check in was quick and easy. Parking was directly outside our room.
    The rooms are comfortable, tv worked and the shower and bathroom had plentiful soap, shampoo and bath gel in pump bottles.
    We asked for and received a ground floor unit across from a beautiful 25m pool. Enjoyed reading on our little veranda and going for a dip every so often.
    Loved the swings near the pool and scattered around the retreat. Great playground for kids and even some plastic exercise equipment for those inclined. There's also a tennis court and an indoor games room.
    There is a bbq area but no camp kitchen. Both mornings they were were quite dirty from the night before and bins overflowing.
    We're not really into vegetarian meals so ate in Jamberoo both nights. A warning in eating at the pub - it closes at 7pm. The other option is Club Jamberoo which has a selection of western meals and an extensive delicious Asian menu. There's an IGA, a news agency, bakery and cafe and only 10kms from the retreat.
    And so close to several amazing nature walks and sites.
    We're definitely going back again, maybe next month.

    Date of stay: January 2021
      • Sleep Quality
      • Cleanliness
      • Service
    Thank Explore362852
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 23 January 2021 via mobile

    My family stayed for 3 nights so we could experience Jamberoo water park. Although not modern it was peaceful and relaxing.
    We liked the pool area, spa , sauna area. It was great to sit on our little verandah and see the kids in the pool area definitely. We feel like the cost for 3 nights was a little extreme as to what service was received and amenities available.
    We didn’t have any cutlery or a toaster in our room to make ourselves a simple breakfast this would be okay if the on-site restaurant was family friendly , the cereal offered was past its best by date and not a great deal offered for young families it was vegan only and the breakfast wasn’t really what we enjoyed. Our first night no soap was in the shower. Under the beds was very dusty. Beds were not super comfortable.
    Being able to check in and out of your room using an electronic keypad was great.
    I really think our bathroom needed a good clean there was a little mould in the shower.
    Internet was a not great but in all honesty it wasn’t that big of a deal it was a nice relaxing place. But without the pool I don’t think our kids would have enjoyed as much.
    Would only stay if we were heading back to jamberoo but there looked like some great places in Kiama too which is only a shirt drive and we seemed to drive there most days to eat.
    Such a gem that is not used to the best potential.
    A few things around the site were left broken like pool chairs around the pool area .
    Great if your looking for one or two max nights but I wouldn’t book if we were looking for an amazing holiday experience on site if you didn’t plan to leave the resort to do other things.

    Date of stay: January 2021
    Trip type: Travelled with family
    Thank Travellingmumzie
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 17 January 2021 via mobile

    appalling service from staff - reception hours are very limited , when i complained to staff about noise issues from neighbours who were shouting and screaming and slamming doors until 2:30am , they accused us of being the noise makers. walls are paper thin to the extent you can hear entire conversations from neighbouring rooms.
    wifi is non existent, no phone service on site, balconies dirty i could go on! floor waste drain cover missing, only food onsite was vegan and not family friendly. avoid!! definitely not a wedding venue. such a shame, it has potential given the tranquil location but misses the mark in so many ways

    Date of stay: January 2021
    Trip type: Travelled with family
    1  Thank arara938364
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 15 January 2021 via mobile

    Great place to stay staff were great we loved it kids loved everything highly recommend staying here pool is awesome. Spa and sauna is great tennis courts awesome family fun would visit again when travelling to Jamberoo or Kiama not to far away from Shellharbour shops

    Date of stay: January 2021
    Trip type: Travelled with family
    Thank GJSLHS6
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Ananda Wellness Retreat, Revenue Management at Ananda Wellness Retreat, responded to this reviewResponded 26 April 2021

    Dear Guest,

    Greetings from Ananda Wellness Retreat, Jamberoo !

    Thank you very much for choosing Ananda Wellness Retreat for your vacation and we are honored to read such amazing feedback! We will be more than proud to share your compliments with the entire Ananda Wellness Retreat Team, as this wonderful feedback is a true motivation to continue delivering seamless and memorable service to our guests.
    We will be happy to welcome you back very soon for more memorable times!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 13 January 2021

    Location: It is just off the main road but was hidden in the woods. An absolute hidden gem! Love the location! Very quiet and peaceful surrounded by trees and creek. Very close to Illawara Fly, Carrington Falls, Fitzroy Falls, and Kiama beach.

    Room: we stayed in the VIP room. It is beautiful with a jacuzzi bath and beautiful funitures. The bed is very comfortable with very quiet air conditioning systems. Parking just in front of your room. Very convenient.

    Facilities/ amenities: it is very well thought with huge swimming pool(with safe fence for children) , sauna, jacuzzi, playground, tennis court, pingpong table, bbq facility, plenty of couches and benches around the pool and in the woods. Huge space in the restaurant and very peaceful atmosphere.

    Staff: the reception staffs, the chef and catering/ cleaning staffs are all very friendly and tried their best to help you. They all smile. They make special effort to meet your needs, such as if you need to check out late, if you need an extra chair, etc. The food is delicious and very authentic. They cook the breakfast for you - delicious and artistically presented.

    Had such a good stay! The staffs are so lovely! Will never forget their smiles!

    Room tip: the standard rooms have balcony and have access to the pools
    Date of stay: January 2021
      • Sleep Quality
      • Cleanliness
      • Service
    Thank lihongr
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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